S

Salesforce

Builds cloud software for customer relationships

Sales Programs-Business Operations Intern

Fall 2026Updated
No salary listed
Internship
Bachelor's, Master's
Milan, Metropolitan City of Milan, Italy
HybridHybrid: 4 days in office, 1 day working from home.
Business & StrategyBusiness Operations

About the job

Requirements
  • University Status: Currently enrolled in a Bachelor’s or Master’s degree program at a Milan-based University, with an expected graduation year of 2027
  • Internship Agreement: Ability to sign a University Agreement Tirocinio Curriculare with your school for the full internship duration (10 months)
  • Language Skills: Fluency in Italian and English is required (both oral and written)
  • Analytical Mindset: Driven by data and fueled by a passion for numbers. You don’t just see figures; you see patterns and solutions.
  • The "Self-Starter" Spark: Curious, innovative, and autonomous. You take ownership of tasks and thrive in a fast-paced environment.
  • Communication Pro: Strong ability to articulate complex technical ideas to non-technical stakeholders.
  • Technical Literacy: Proficiency in Excel and PowerPoint is essential. Experience with Salesforce.com, Tableau, or SQL is a major advantage.
Responsibilities
  • Strategic Planning: Coordinate and facilitate quarterly Sales Program planning, helping define the "plays" that drive our market success.
  • Data Storytelling: Build sophisticated reports and dashboards to track program results, translating raw data into actionable information for Sales leadership.
  • Sales Operations: Support the end-to-end sales cycle by building target lists, managing data uploads, and streamlining campaign creation.
  • Market Intelligence: Provide monetization and data science support, identifying trends that help our teams sell smarter and more effectively.
  • Cross-Functional Collaboration: Act as a trusted partner to Sales, Marketing, and Finance, driving improvements in our coverage model through scalable analytics.
  • Executive Visibility: Assist in developing presentations for senior executives, helping inform the decisions that shape our regional strategy.
Desired Qualifications
  • Academic Background: Pursuing a degree in an analytical discipline (Engineering, Economics, Mathematics, Computer Science, or Big Data).
  • Strategic Thinking: Experience in project management or a systematic approach to demand generation.
  • Networking Skills: Ability to build relationships across the company and manage cross-functional virtual teams.

About the company

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

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Simplify's Take

What believers are saying

  • AI brings paying demand: Salesforce reported nearly $3.9 billion in Agentforce and Data 360 recurring revenue pace in August 2026.
  • Giving back gets paid time: Salesforce employees receive seven paid volunteer days each year.
  • Subscriptions provide a durable base: Salesforce earned $10.8 billion from subscriptions and support in the July 2026 quarter.

What critics are saying

  • Office roles demand attendance: Salesforce's published guidelines require four to five days in person for office-based roles.
  • Expansion brought debt: Salesforce borrowed $6 billion in November 2025 to help finance the Informatica acquisition.
  • Reliability failed during Dreamforce: a September 2026 Salesforce outage disrupted affected Hyperforce environments for seven hours and 36 minutes.

What makes Salesforce unique

  • Partners extend its platform: Salesforce's AgentExchange combines third-party apps, AI agents and services with unified purchasing and billing.
  • Everyone publishes a plan: Salesforce employees write annual goals visible to colleagues through its internal V2MOM system.
  • Learning includes real practice: Salesforce's free Trailhead courses award badges after quizzes and hands-on exercises in practice accounts.

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Benefits

  • Health Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Remote Work Options
  • Flexible Work Hours
  • Parental Leave
  • Wellness Program

Growth & Insights and Company News

6 month growth

2%

1 year growth

0%

2 year growth

2%
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