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Coupang

Sells goods online with its own overnight delivery

SCM Process Innovation Director

Inventory Management +1Confirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or higher and at least 15 years of experience in SCM or Operations in logistics, e-commerce, or manufacturing.
  • Experience managing an organization.
  • Deep understanding of end-to-end supply chain management across Vendor, FC, and Last-mile.
  • Experience applying Lean and Six Sigma (DMAIC) methodologies to process improvement and leadership in an Agile operating environment.

Responsibilities

  • Develop and execute inventory storage optimization strategies for forward-positioned small and medium-sized fulfillment centers and replenishment centers.
  • Manage network-wide inventory quantity, turnover, and Days of Coverage (DOC) targets.
  • Design inter-center transfer strategies and oversee inventory health programs.
  • Plan capacity across all inbound and transfer operations and resolve bottlenecks.
  • Develop and lead execution of peak-season response plans.
  • Minimize stockouts and optimize inventory flows from a supply chain perspective.
  • Improve quality and reduce inventory defects by analyzing and validating root causes using DMAIC.
  • Oversee preventive controls using inventory audit methods such as SBC and CC.
  • Establish and oversee standard operating procedures.
  • Build collaboration frameworks with FC Operations, Retail, Tech, and Finance, and between internal and external organizations.
  • Respond to VP-level mitigation and escalation issues and support decision-making.
  • Design inventory placement strategy for new PICO (Pallet In Case Out) centers and collaborate on go-live.

Desired Qualifications

  • Data-driven decision-making and familiarity with SQL and business intelligence tools.
  • A bachelor's degree in Industrial Engineering, Business, or another logistics-related major.
  • A master's or doctoral degree in IE (SCM, Operations Research, Quality) or Business.
  • Business proficiency in English for global collaboration.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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