Patient Care Coordinator

We offer a comprehensive benefits package, which includes: 

• Paid Time Off (PTO) 

• Paid Holidays 

• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges 

• Employee Engagement through Nectar – Recognition and rewards program 

• 401(k) (Non-Matching) Retirement Plan 

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. 

Responsibilities 

* Administrative Support: Perform a range of office tasks efficiently 

* Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison. 

* Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. 

* Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. 

* Communication: Handle incoming calls and follow up with patients professionally. 

* Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. 

*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. 

*Office Environment: Maintain a clean, welcoming workspace. 

Qualifications 

High School diploma or equivalent 

Preferred: 2 years' experience in office administration, sales, or customer service 

Proficiency in MS Office 

Flexible to work varying hours 

Competencies 

Customer service orientation 

Team Player 

Self-motivated, organized, and decisive 

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.