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Macy's

Retail fashion and home goods retailer

Barista Trainer

Dining, Bar & Counter ServicePosted on Nov 9
Part-timeLawrence Township, NJ, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of related experience is required.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to lift at least 25 pounds and to stand, move, reach, stoop, kneel, crouch, and climb ladders; the role may require reaching above eye level.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Follow Food Division standards and best practices, and ensure the team follows them.
  • Provide shift leadership and direct associates in delivering food products and exceptional customer service.
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso-bar items, and pastries to Starbucks standards.
  • Follow Starbucks merchandising, product presentation, and signing standards.
  • Ensure the team meets speed-of-service standards.
  • Monitor food quality using Starbucks checklists.
  • Model Starbucks Simply Service Steps.
  • Support a strong working relationship with store management.
  • Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
  • Maintain role-model standards for grooming, professional appearance, and communications.
  • Meet workplace safety, sanitation, and equipment-care standards established by the Health Department and company policy.
  • Use forecasts, daily sales reports, and weekly food-cost and payroll reports to help meet monthly profit-and-loss goals.
  • Assist with preparation and production of menu items.
  • Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
  • Assist with product receiving and follow inventory best practices.
  • Foster an accepting and respectful environment that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
  • Perform other duties as needed.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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