Associate
Smartstream
Associate
Smartstream
Post-trade processing software for finance
Smartstream Limited · Mumbai, India · Full-time · Posted 2026-09-30
Salary: Up to INR 959,478
Workplace: on_site
Department: On Demand
Job Overview
The Senior Analyst will join the Smart Fees (Fees & Expense Management) department and be responsible for the analysis, reconciliation, validation, and management of fees related to Brokerage, Clearing, Exchange, Regulatory, and other Market Data services in accordance with client Service Level Agreements (SLAs).
The role requires strong knowledge of OTC products, fee structures, invoice processing, reconciliations, and exception management. The successful candidate will be expected to independently manage complex operational activities, work directly with clients and market participants, drive issue resolution, improve processes, and contribute towards strategic initiatives across the department.
Beyond operational excellence, we are seeking a highly analytical, technology-driven, and proactive individual with a strong passion for AI, automation, and data-driven decision making. The ideal candidate will possess hands-on experience leveraging AI and automation tools to improve business outcomes, identify efficiency opportunities, develop innovative solutions, and generate actionable insights from complex datasets.
This role is suited to a self-starter who takes ownership, challenges the status quo, demonstrates strong commercial awareness, and combines deep operational expertise with technology-led problem solving.
Key Responsibilities
Operations & Reconciliations
•
Reconcile fees related to OTC and Listed Derivatives products including CDS, IRS, FX, Equities, Bonds, Futures, Options, and other market products.
•
Perform detailed analysis and validation of brokerage, clearing, exchange, regulatory, and market data fee calculations.
•
Investigate and resolve complex exceptions, breaks, disputes, and reconciliation variances.
•
Review, validate, and process client, broker, exchange, and vendor invoices while maintaining a high level of accuracy and control.
•
Ensure all client service levels and internal controls are met consistently
• Perform root cause analysis on operational issues and drive sustainable
resolutions.
• Proactively identify risks and escalate critical issues where appropriate.
Client & Stakeholder Management
• Serve as a key point of contact for external and internal stakeholders.
• Manage investigations and queries relating to invoices, reconciliations, fee
calculations, billing discrepancies, and operational processes.
• Participate in client operational discussions.
• Build and maintain effective working relationships with both internal and external
stakeholders.
• Communicate complex issues clearly and provide meaningful analysis and
recommendations.
Process Improvement & Operational Excellence
• Identify opportunities to improve operational efficiency, scalability, productivity, and
controls.
• Evaluate and streamline existing processes to reduce manual effort and operational
risk.
• Contribute towards the enhancement of procedures, controls, SOPs, and
governance frameworks.
• Support audit, compliance, regulatory, and control initiatives through accurate
documentation and evidence management.
• Promote a culture of continuous improvement and operational excellence.
Technology, Automation & AI Innovation
• Actively identify opportunities to leverage Artificial Intelligence, Generative AI,
automation, and data analytics to enhance operational performance.
• Lead the development and implementation of automation and efficiency initiatives
across operational workflows.
• Design and develop analytical solutions, dashboards, automation utilities, proofs of
concept, and reporting tools.
• Utilize AI platforms and automation technologies to optimize processes, strengthen
controls, improve data quality, and reduce manual effort.
• Translate business challenges into technology-driven solutions with measurable
outcomes.
• Collaborate with Business Analysts, Product Teams, Development, QA, and Project
stakeholders to deliver strategic improvements.
• Remain current with emerging AI, automation, and analytics technologies and
proactively identify opportunities for adoption.
• Act as a technology and innovation champion within the team.
Leadership & Knowledge Sharing
• Support, coach, and mentor junior team members.
• Act as a subject matter expert across assigned products, clients, or operational
processes.
• Share knowledge and best practices across the department.
• Demonstrate ownership and accountability for deliverables and broader team
objectives.
• Contribute towards departmental strategy, innovation, and capability development
initiatives.
Equality Statement: Smartstream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.
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Post-trade processing software for finance
SmartStream provides financial post-trade processing solutions for banks, capital markets, buy-side firms, and corporations. Its offerings automate and streamline middle- and back-office operations, helping clients improve operational control, cut costs, mitigate risk, and maintain regulatory compliance as they execute digital strategies. The company delivers technology solutions and related services that transform post-trade workflows, enabling leaner processes and better data quality across the trade lifecycle. What sets SmartStream apart is its four-decade track record and deep specialization in post-trade operations, delivering reliable, tailored solutions and ongoing support to financial institutions. The goal is to help clients realize their digital strategies, create more efficient post-trade processes, and open up new revenue opportunities while reducing risk and compliance challenges.
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