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Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Hygiene Officer

Environmental Health & SafetyConfirmed live in the last 24 hours
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required; a two-year degree or apprenticeship is accepted.
  • At least one year of experience in food and hygiene is required; hospitality experience is preferred.
  • Current sanitation classes are required.
  • Strong knowledge of HACCP principles and food safety standards is required.
  • Understanding of microbiological risks and hygiene control measures is required.
  • Familiarity with cleaning chemicals, sanitation methods, and Material Safety Data Sheets is required.
  • Ability to conduct inspections, audits, and risk assessments is required.
  • Knowledge of local regulations and Mandarin Oriental Hotel Group standards is required.
  • Ability to identify root causes of hygiene or food safety issues and determine corrective and preventive actions is required.
  • Ability to analyze laboratory results, audit findings, and inspection reports is required.
  • Accuracy in monitoring hygiene standards and compliance, with attention to documentation, labeling, and traceability, is required.
  • Ability to detect non-conformance and deviations quickly is required.
  • Clear verbal and written communication and ability to educate colleagues across departments are required.
  • Ability to deliver training and briefings and coordinate with kitchen, stewarding, engineering, and suppliers is required.
  • Ability to lead hygiene initiatives, coach and mentor colleagues and interns, and collaborate across departments is required.
  • Ability to manage multiple tasks, audits, and inspections; plan training schedules, sampling programs, and reporting; and prioritize in high-pressure operations is required.
  • Ability to deliver food safety and hygiene training and reinforce understanding, behavioral compliance, best practices, and SOP adherence is required.
  • Commitment to food safety, hygiene, and ethical standards, including adherence to SOPs, HACCP, and audit requirements, is required.
  • Ability to handle non-compliance and disciplinary matters professionally is required.
  • Ability to adapt to changing regulations and operational needs, implement new systems and technologies, and drive continuous improvement is required.

Responsibilities

  • Develop, implement, and maintain hygiene and sanitation protocols to safeguard food quality and safety.
  • Lead and facilitate training sessions and workshops on food hygiene, including hand hygiene, cleaning procedures, and waste management.
  • Plan and conduct regular internal food safety training programs for colleagues at all levels.
  • Ensure colleagues are trained and compliant with established standard operating procedures and policies and procedures.
  • Stay informed about food safety trends, regulatory changes, and hygiene technologies, and share relevant knowledge with the team.
  • Collaborate with team members to improve food safety practices.
  • Support selection and onboarding of interns for hygiene, stewarding, and food safety functions.
  • Ensure interns receive orientation and training on HACCP, hygiene standards, and safe working practices.
  • Monitor and guide interns' performance and development within the department.
  • Organize and facilitate monthly food safety meetings with key stakeholders.
  • Communicate hygiene standards and expectations across departments.
  • Work with the Chief Steward, department heads, and the FLHSS&E Manager to align food safety and operational priorities.
  • Reinforce awareness of HACCP compliance and hygiene discipline across teams.
  • Coordinate with suppliers and vendors on food safety and quality standards.
  • Develop and implement food hygiene policies and procedures in compliance with regulations and Mandarin Oriental standards.
  • Conduct routine inspections and HACCP walkthroughs to ensure compliance and identify risks.
  • Maintain inspection reports, training logs, and cleaning schedules.
  • Investigate contamination incidents and food safety risks, and implement corrective actions.
  • Work with stewarding to maintain cleaning and sanitation schedules.
  • Monitor equipment, facilities, and hygiene conditions.
  • Participate in internal and external audits and inspections.
  • Coordinate food testing with external laboratories, including microbiological analysis.
  • Implement environmental swab programs for hygiene monitoring.
  • Develop and drive initiatives to reduce waste and environmental impact.

Desired Qualifications

  • Hospitality-industry experience is preferred.

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size
10,001+
Company stage
IPO
Headquarters
Hong Kong
Founded
1963

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