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The Opportunity Alliance

Nonprofit community action agency delivering integrated services

Crisis Intervention Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timePortland, ME, USA

About the Job

Requirements

  • An associate degree or higher is required.
  • Proficiency with technology is required.
  • Must successfully pass a criminal background check.
  • A driver's license, a vehicle, and a good driving record are required.
  • No prior experience is necessary; full training is provided.

Responsibilities

  • Respond to and support adults, children, and families experiencing mental health crises.
  • Engage people in crisis, de-escalate situations, assess needs, and develop collaborative action steps.
  • Provide direct service and intervention in person, by phone, or through electronic media.
  • Attend staff meetings as needed to ensure continuity of care and participate in other meetings as needed.
  • Establish and maintain positive work relationships, engage fully as a team member, demonstrate constructive conflict resolution, and use self-care tools to recognize and safely attend to secondary traumatization.
  • Perform all work within a trauma-informed, trauma-sensitive, and recovery-oriented framework.

About the Company

The Opportunity Alliance

Nonprofit community action agency delivering integrated services

The Opportunity Alliance is a non-profit community action agency serving Cumberland County, Maine, coordinating wrap-around services to help individuals and families build stable lives. Its four program pillars—Behavioral Health & Wellness, Community Well-Being, Childcare & Early Childhood Education, and Poverty & Economic Mobility—include resources such as the Maine Crisis Line/988, 211 Maine, residential treatment, homelessness prevention, heating assistance, Head Start, and WIC nutrition services. Programs blend grants, public funding, and donations, using data-driven, trauma-informed care to measure impact and ensure quality. The goal is to reduce poverty and expand economic mobility by integrating services under one umbrella and applying a regional focus with statewide reach in some initiatives.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
South Portland, ME
Founded
1965

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