T

The Opportunity Alliance

Nonprofit community action agency delivering integrated services

Crisis Intervention Specialist

Full-TimeUpdated on 10/1/2026
$23/hr
Entry
Associate's
Portland, ME, USA
HybridWork is primarily in-office and in the community, with some potential for remote work.

About the job

Requirements
  • An associate degree or higher is required.
  • Proficiency with technology is required.
  • The candidate must successfully pass a criminal background check.
  • The candidate must have a driver's license, a vehicle, and a good driving record.
  • No prior experience is necessary; full training is provided.
  • The candidate must be available for some evenings and weekends.
Responsibilities
  • Respond to and support adults, children, and families experiencing mental health crises.
  • Engage individuals, de-escalate crises, assess needs, and develop collaborative action steps.
  • Provide direct service and intervention in person, by phone, or through electronic media.
  • Attend staff meetings and other meetings as needed to ensure continuity of care.
  • Establish and maintain positive work relationships and participate fully as a team member.
  • Demonstrate constructive conflict resolution skills and use self-care tools to safely address secondary traumatization.
  • Deliver services within a trauma-informed, trauma-sensitive, and recovery-oriented framework.

About the company

T

The Opportunity Alliance

View

The Opportunity Alliance is a non-profit community action agency serving Cumberland County, Maine, coordinating programs to help individuals and families build stable lives. It uses a wrap-around, holistic approach across four pillars—Behavioral Health & Wellness, Community Well-Being, Childcare & Early Childhood Education, and Poverty & Economic Mobility—with services like Maine Crisis Line/988, 211 Maine, residential treatment, homelessness prevention, heating assistance, Head Start, and WIC. It is funded by grants, public funding, and donations, and it uses data-driven, trauma-informed care to measure impact and ensure quality. Its goal is to reduce poverty, increase stability, and create economic mobility for people and communities, with statewide reach for some programs and deep local roots dating back to 1965.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

South Portland, Maine

Founded

1965

Get referred to The Opportunity Alliance

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • 211 Maine marked its 20th anniversary July 9, 2026, validating durable demand.
  • Norway Savings donated $10,000 on March 16, 2026, signaling local donor support.
  • TOA posted August 2026 clinical and crisis roles, showing active service expansion.

What critics are saying

  • Maine's July 1, 2025 crisis hotline contract expires June 30, 2026, risking renewal.
  • A 2025 Maine state procurement listed the hotline as a sole-source contract.
  • Federal Head Start dependence exposes TOA if Office of Head Start funding stalls.

What makes The Opportunity Alliance unique

  • TOA runs Maine Crisis Line and 211 Maine statewide, anchoring emergency access.
  • TOA holds DHHS-contracted mobile crisis coverage across Cumberland and five coastal counties.
  • TOA combines Head Start, WIC, housing, and behavioral health under one provider.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

403(b) retirement with a generous agency match (all employees are eligible)

Tuition Reimbursement

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Holidays

Paid Vacation

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Wellness Program

Mental Health Support

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

401(k) Retirement Plan

401(k) Company Match

Education allowance

Adoption Assistance

Childcare Support

Elder Care Support

Relocation Assistance

Employee Referral Bonus

Life Insurance

Disability Insurance

Medical benefits

Dental and Vision insurance options