Director of Carrier Relationships - AIP

Job Description

The Director owns the hands-on administration of all Agriculture Platform carrier agreements, covering Approved Insurance Providers (AIPs) and other agricultural insurance carriers. The role manages AIP commission administration, coordinates carrier-provided underwriting capacity and appetite across the Agriculture Platform, and serves as the primary point of contact for agents’ carrier, capacity, commission and contract questions. Working closely with Legal, Accounting and agents, this leader keeps agreements current, commission records accurate, capacity information clear and inquiries moving through resolution.

The role translates approved terms into reliable daily processes and clear agent communications while supporting productive carrier relationships. Receiving and reconciling commissions from AIPs is distinct from supporting agent compensation questions. The role does not independently set rates, authorize payments, provide legal advice or bind the company; required approvals and execution remain with authorized decision-makers. Coordination of carrier-provided capacity does not confer authority to bind coverage, guarantee capacity or override carrier underwriting decisions.

Key responsibilities

All carrier agreements and lifecycle administration

Manage all Agriculture Platform carrier agreements, not only AIP contracts, from intake through amendments, renewals and approved termination. Maintain a central repository of executed agreements, current approved terms and commission schedules, with version control, access controls, obligation tracking and renewal deadlines. Identify missing documents, coordinate required actions and communicate approved changes to Accounting, agents and other affected teams.

AIP commission administration and Accounting reconciliation

Manage the administration of commissions received from AIPs in partnership with Accounting. Validate receipts and calculations against current approved AIP schedules, accounting for variations by product, geography, effective date and applicable conditions. Investigate discrepancies with AIPs and Accounting, coordinate corrections and true-ups, retain supporting records and follow through to resolution. Communicate verified schedule changes and their implications without assuming authority to set rates or approve payments.

Agent questions, service and compensation support

Serve as the primary point of contact for agent carrier, capacity, commission and contract questions. Explain current approved terms and agent contractual compensation transparently, distinguishing agent compensation arrangements from commissions received from AIPs. Work directly with agents, Accounting, Legal and carriers as needed to investigate questions, provide updates and confirm resolution. Route rate or payment decisions to authorized approvers rather than making blanket commitments.

Legal review, approvals and execution coordination

Work with Legal on review of carrier agreements, amendments and renewals, routing legal interpretation and compliance questions to the appropriate specialists. Coordinate approval of proposed terms and execution by authorized signatories, then retain the approved and executed documents in the repository. Track outstanding reviews and approvals through completion. This administrative ownership does not confer signature authority or independent legal authority.

Carrier agency codes, onboarding and acquisition integration

Coordinate carrier agency codes and appointments with carriers and operational teams, verifying readiness for agent onboarding and addressing access questions. Support acquisition onboarding by collecting carrier, agency and agent agreements, identifying missing documents or approvals, and coordinating Legal review. Bring acquired agreements, approved AIP schedules and related commission processes into platform records, working with Accounting and agents to communicate applicable terms and outstanding actions.

Carrier relationship support and cross-functional coordination

Maintain productive working relationships with AIPs and other carriers to support agreement administration, accurate commission information and agent service. Coordinate with central Carrier Relations, Legal, Accounting and agents on service issues, contractual obligations and approved changes. Maintain clear procedures, issue ownership and status reporting, escalating unresolved matters and improving the timeliness and reliability of operational follow-through.

Carrier capacity and appetite management

Coordinate available carrier-provided underwriting capacity and appetite across the Agriculture Platform. Communicate availability, limits, restrictions and changes to agents in a timely manner. Work with carriers and agents on capacity needs and constraints, track issues through resolution and identify alternative carrier options when needed, subject to each carrier’s underwriting requirements and approvals.

Qualifications

Crop Insurance Contract & Commission Experience: Demonstrated experience managing crop insurance carrier agreements, AIP commission schedules, contract amendments, and commission reconciliation. Demonstrated success in agent service and cross-functional coordination; Crop insurance contract and commission experience preferred. Strong knowledge of agricultural and crop insurance, AIP operations and the contractual and regulatory framework governing these products.

Experience managing carrier agreements, amendments, approvals, renewals and repositories, and coordinating Legal review and authorized execution. Ability to work with Accounting to validate AIP commission receipts and calculations against current schedules, investigate discrepancies and complete reconciliations and true-ups. Understand the distinction between AIP commission receipts and agent compensation arrangements.

Strong analytical, organizational, relationship-management and written communication skills, with close attention to contract completeness and commission accuracy. Demonstrated ability to respond to agent questions, explain approved terms clearly, track issues through resolution and coordinate work with Legal, Accounting and agents. Ability to assess carrier-provided underwriting capacity and appetite, communicate limits and restrictions clearly, and work with carriers and agents to address capacity constraints and identify alternative carrier options. Experience supporting carrier agency codes, appointments or acquisition onboarding is preferred.

Additional Information

Please see our company Benefits:

• Medical, Dental, Vision
• Life Insurance and AD&D
• FSA / HSA
• Accident
• Critical Illness
• Hospital Indemnity
• Supplemental Health Insurance
• EAP
• Pet Insurance
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”)  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.