Senior Product Manager - Clinical Operations

The Role

What You’ll Do

• Own the end-to-end product lifecycle, from ideation and strategy through development, launch, and iteration for applications within the Vault Clinical Operations suite.
• Engage deeply with customers, industry experts, and internal stakeholders to identify market needs, gather requirements, and define a compelling product vision.
• Author clear and concise feature specifications, user stories, and acceptance criteria in collaboration with Engineering, QA and design teams.
• Prioritize the product backlog, balancing customer enhancement requests, new features, and strategic initiatives to deliver maximum value.
• Serve as the subject matter expert and product evangelist for your application, effectively communicating the vision, roadmap, and features to both internal and external audiences.
• Educate Sales, Solution Consultants, Professional Services and Support Teams through written materials and demonstrations to drive customer adoption and support customer issues.
• Define and analyze key metrics to measure product success, inform data-driven decisions, and demonstrate business impact.
• Stay current with regulatory changes affecting the clinical operations domain.

Requirements

• 5+ years of Product Management experience, preferably with a focus on B2B enterprise SaaS applications.
• Proven track record of managing all stages of the product lifecycle and successfully launching products or features that meet customer needs.
• Experience working in an agile development environment and collaborating effectively with engineering, QA and design teams.
• Exceptional communication and presentation skills, with the ability to articulate a clear vision and influence cross-functional teams without formal authority.
• Strong analytical and problem-solving skills, with a demonstrated ability to make data-informed decisions.
• Unwavering commitment to professional integrity and ethical decision-making.
• Ability to travel for on-site customer meetings, user research, and events (approximately 10-15% travel).

Nice to Have

• Direct experience and deep domain knowledge in clinical trial operations, gained from working at a pharmaceutical company, biotech, CRO, or a clinical technology provider.
• Experience working in a regulated environment and knowledge of industry standards such as ICH GCP and FDA 21 CFR Part 11.
• Familiarity with the Veeva Vault Platform or other Veeva applications.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $120,000 - $200,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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