Social Media Specialist

Why it’s worth it:

Cybersecurity breakthroughs. Game-day partnerships. Market-moving announcements. Behind-the-scenes stories. At ReliaQuest, there’s always something happening—and we’re looking for someone who knows how to make people stop scrolling and pay attention.

We’re looking for a Social Media Specialist who lives and breathes social media, loves creating content, and knows the difference between simply posting an announcement and making people genuinely care about it.

This is a hands-on, creative role where you’ll write posts, develop concepts, publish content, and help shape how ReliaQuest shows up across social platforms. One day you might be bringing a new GreyMatter capability to life; the next, covering a college football partnership, capturing an event, highlighting an employee story, or finding a creative angle for a major company announcement.

You’ll have the opportunity to tell stories from across the entire business while experimenting with fresh ideas, formats, and ways to engage our audiences.

If you’re someone who sees a company announcement and immediately starts thinking about five more interesting ways to tell that story, we want to hear from you.

The everyday hustle:

• Write, create, schedule, publish, and manage social media content across ReliaQuest channels, including LinkedIn and other relevant platforms.

• Bring product releases, customer stories, company announcements, cybersecurity research, partnerships, events, and community initiatives to life through engaging social content.

• Develop creative, social-first ideas that go beyond traditional corporate announcements and promotional posts.

• Create compelling hooks, captions, and storytelling approaches that capture attention while maintaining ReliaQuest’s brand voice.

• Adapt content and creative approaches for different social platforms and audiences.

• Collaborate with Product Marketing, Content, Creative, Communications, People, executives, and other departments to uncover stories worth sharing.

• Develop social concepts for graphics, carousels, short-form videos, behind-the-scenes content, executive posts, and live event coverage.

• Support content across the full business, including products, customers, thought leadership, hiring, company culture, partnerships, community programs, and major brand initiatives.

• Help maintain a consistent ReliaQuest voice, tone, and message across social media.

• Capture and develop timely social content around live events, conferences, sports partnerships, and company activities.

• Stay connected to social media trends, platform updates, and relevant conversations to identify opportunities for fresh content.

• Manage day-to-day publishing and the social calendar while keeping content accurate, timely, and aligned with company priorities.

• Track social performance, learn what resonates with audiences, and recommend creative improvements.

• Continuously experiment with new formats, storytelling ideas, and approaches that make ReliaQuest’s social presence stand out.

Do you have what it takes?

• Bachelor’s degree in a related field.

• Professional experience creating, writing, scheduling, and publishing social media content for a business or brand.

• Excellent writing, editing, and proofreading skills with the ability to create concise, attention-grabbing social copy.

• Strong understanding of LinkedIn and familiarity with other major social platforms, content formats, and audience behaviors.

• Ability to adapt tone, messaging, and storytelling approaches to different platforms while maintaining a consistent brand voice.

• Experience using social publishing or management tools such as Hootsuite, Sprout Social, Buffer, or similar platforms.

• Creative instincts for pairing copy with compelling graphics, videos, or other social-first content.

• Strong organizational skills, attention to detail, and ability to manage a consistent publishing schedule.

• Ability to collaborate with different departments and uncover stories happening across a business.

• Enthusiasm for the hands-on work of creating, writing, and publishing content while bringing fresh ideas forward.

• Familiarity with social media performance metrics and how to use results to improve content.

What makes you uncommon?

• Experience managing social media for a B2B technology, cybersecurity, or enterprise software company.

• Experience creating or editing short-form videos, reels, carousels, or other social-native visual content.

• Experience supporting live event coverage, sports or corporate partnerships, or employer-brand initiatives.

• Ability to translate complex technical subjects into interesting, accessible social posts.

• Experience creating executive thought leadership or managing executive social profiles.

• An instinct for recognizing trends, cultural moments, and timely opportunities that make sense for a brand.

• A portfolio demonstrating original social ideas, strong writing, creative storytelling, and content that stands out.

• A track record of developing original social concepts rather than simply reposting existing marketing materials.