Munson Healthcare

Non-profit regional healthcare system

Medical Business Associate/Specialist - Munson Medical Oncology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeTraverse City, MI, USANo salary listedIn-person

About the Job

Requirements

For the Associate track, have a high school diploma or GED.
For the Associate track, have 6 months to 1 year of customer service experience, typically gained through previous work with the public with minimal supervision.
For the Associate track, be proficient in typing and Windows and have experience with multiple computer systems.
For the Specialist track, have a high school diploma or GED; an associate degree is preferred.
For the Specialist track, have at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
For the Specialist track, be proficient in typing and Windows and have experience with multiple computer systems.
Employees must be vaccinated or have laboratory-confirmed immunity for measles, mumps, rubella, and varicella.
Employees must receive an influenza vaccine during the flu season in the year of hire and annually thereafter, unless they receive an approved medical or religious exemption.

Responsibilities

Serve as the first point of contact for patients and their families as a Medical Business Associate (Receptionist).
Obtain and verify required patient and insurance information and enter it accurately into the registration system.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and by telephone and respond effectively to patients and their families.

Desired Qualifications

An associate degree is preferred for the Specialist track.

Job Description

A Day in the Life

As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.

You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.

You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Qualifications

What’s Required - Associate

High school graduate or GED
6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
Proficient in typing, Windows, and experience with multiple computer systems.
What’s Required - Specialist
High school graduate or GED. Associate Degree Preferred
A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
Proficient in typing, Windows, and experience with multiple computer systems.

Additional Information

Are you Munson Material? Apply today!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

About the Company

Munson Healthcare

Non-profit regional healthcare system

Munson Healthcare is a nonprofit regional health system serving northern Michigan, made up of eight community hospitals and related facilities. It delivers hospital, primary and specialty care, and outpatient services across 29 counties, supported by advanced technologies and facilities such as a Level II Trauma Center and the region’s only Neonatal Intensive Care Unit and inpatient behavioral health services. The system distinguishes itself as the region’s largest integrated provider with a broad network and a strong reinvestment model, directing over $170 million annually back into community programs and unreimbursed services. Its goal is to improve access, outcomes, and health equity for residents of northern Michigan by expanding care options and maintaining comprehensive, locally anchored services.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Traverse City, MI
Founded: 1915

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