Dentsu

Marketing analytics and digital advertising solutions

Client Services Director

Account ManagementConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Responsibilities

Deliver the service proposition to clients and manage the end-to-end business for individual clients.
Own client relationships according to the defined relationship strategy for each client.
Identify and flag specific client cross-sell and upsell opportunities.
Own the commercial and service aspects of client relationships, ensuring seamless delivery and account profitability.
Manage and motivate the team around client objectives and culture.
Provide strategic recommendations and manage resources to meet client marketing needs.
Act as a trusted client advisor, articulate client business insights, and identify ways to move the business forward.
Lead and monitor day-to-day activities.
Work with other departments to develop and execute strategies that build the client's business.

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Job Description:

Key responsibilities:

Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
Relationship Management – owns the client relationships as per the defined relationship strategy for the client
Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
Team Management – manages and motivates team around the clients objectives and culture

Location:

Bangalore

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

About the Company

Dentsu

Marketing analytics and digital advertising solutions

Dentsu International is a global marketing and advertising partner that helps brands grow by navigating the digital economy and using data-driven insights. Its services include consumer intelligence to understand customer behavior, digital marketing and advertising to reach audiences, customer experience management (CXM) to improve interactions, and gaming solutions to engage audiences. The company earns revenue through service fees, project work, and long-term contracts with a diverse mix of clients across retail, technology, and entertainment. Its approach combines research and analysis to set industry-focused insights and drive growth, while collaborating across disciplines to deliver integrated marketing solutions. Dentsu also pursues social impact initiatives, promoting inclusion and positive change in the industry and communities.

Company size: 10,001+
Company stage: IPO
Headquarters: Tokyo, Japan
Founded: 1901

Recently Posted Jobs

Explore more opportunities at Dentsu

See more jobs