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Hilton Worldwide

Global hotel operator of branded properties

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

  • Proven luxury general manager experience in key gateway city locations; India experience is highly preferred.
  • Proven experience managing pre-openings and/or renovations.
  • A successful track record of driving commercial returns and guest engagement metrics.
  • Strong financial acumen and experience in budgeting and forecasting.
  • Outstanding communication and negotiation skills, and stakeholder management expertise.
  • Leadership expertise and team development, including exceptional levels of team member engagement.
  • A proven track record of forming and leveraging business relationships with other luxury brands.
  • Demonstrated ability to translate the brand into experiences for guests and team members.

Responsibilities

  • Lead a team of executives and foster a culture of excellence, financial stewardship, and a guest experience that embodies the brand promise.
  • Drive revenue growth and exceed key performance indicators, collaborating closely with Sales and Marketing to shape brand-aligned strategies responsive to market opportunities, trends, and guest expectations.
  • Elevate every aspect of the guest journey, using data-driven insights and guest engagement metrics to inform decisions and applying brand pillars to guide actions.
  • Manage budgets, adapt to evolving conditions, ensure compliance with quality and brand standards, and implement initiatives that enhance guest satisfaction and protect the property's reputation.
  • Serve as the key liaison with hotel ownership, building trust through transparency, consistency, and strategic communication, and advocating for the property's long-term value.
  • Foster a workplace where team members feel empowered to grow, contribute, and live Hilton's values.

Desired Qualifications

  • India experience is highly preferred.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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