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DoorDash

Runs apps for local food and grocery delivery

Implementation Partner - In-Store

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeMelbourne VIC, Australia$88.4k - $130kIn-person

About the Job

Requirements

  • Have at least 2 years of experience in customer-facing roles.
  • Communicate clearly and confidently in writing and in person.
  • Be detail-oriented and demonstrate critical thinking and problem-solving skills.
  • Have experience managing projects and keeping them on track.

Responsibilities

  • Manage client onboarding activities, including project kick-off, training, configuration, data migration, and launch.
  • Oversee multiple implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.
  • Work with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.
  • Guide clients through the platform and help them learn and apply tools based on their business objectives.
  • Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.

Desired Qualifications

  • Experience in SaaS or hospitality technology is preferred.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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