Director, Product Development - AI Enablement

Director, Product Development, AI Enablement

Director, Product Management (PXDP60)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Enterprise Data team is dedicated to maximizing the value of our data ecosystem, enabling real-time, intelligent experiences built upon a scalable and future-proof foundation. We are a highly collaborative, cross-functional organization. Our work involves harmonizing product, technology, design, risk, and other key partners to forge a modern data ecosystem. Within Enterprise Data, our team features one of the most highly-engaged, creative tech partnerships, experimenting with AI enablement tools, bringing product rigor to how we measure success, and cultivating a culture of relentless innovation and customer obsession.

About the Role

A Director of AI Enablement Product Management is a strategic hands-on product leader who will fundamentally rethink how the eData product organization - and ultimately Capital One - works with AI. You will act as the tip of the spear in driving enterprise-wide adoption of AI workflows, transforming our operations at every level: the tools we build, the processes we follow, and the mechanisms we use to measure success.  

The ideal candidate for this role is someone who is thoroughly AI-native and has already experimented with being AI-Native at scale. You don't just strategize about AI; you are at the absolute forefront of using these tools yourself to multiply your own output, transform your daily workflows, and ship products faster. You know what "good" looks like for an AI-augmented product lifecycle because you live it. You have a builder’s mindset and the strategic vision to scale that personal productivity superpower across a massive enterprise organization—transforming the tools we build, the processes we follow, and the mechanisms we use to measure success.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor's degree in any field and at least 5 years of Product Management experience 

Preferred Qualifications:

• Demonstrated track record of actively utilizing AI productivity, prototyping, and coding tools (e.g., advanced LLM prompting, Cursor, GitHub Copilot, v0) to accelerate your own product workflows, technical discovery, and delivery
• Experience translating complex business strategy and operational bottlenecks into scalable internal AI products, developer platforms, or automated enterprise workflows (rather than traditional consumer-facing apps)
• Experience with scaled product operations in fast pace, tech-forward environments
• Proven success architecting and scaling internal developer platforms, AI architectures, or enterprise data tools that significantly reduce operational overhead and manual toil
• Demonstrated experience embedding Responsible AI practices (transparency, explainability, compliance) and establishing strict LLM evaluation pipelines, guardrails, and zero-hallucination thresholds
• Experience driving enterprise adoption and change management, ensuring behavioral shifts and continuous feedback loops across finance, legal, and business unit leaders
• Ability to translate complex technical concepts into business value, with a proven track record of owning multi-year product roadmaps and delivering measurable KPIs (e.g., reporting velocity, data query success rates, audit efficiency)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $251,400 - $286,900 for Director, Product ManagementMcLean, VA: $230,400 - $263,000 for Director, Product ManagementSan Francisco, CA: $251,400 - $286,900 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).