The New York Public Library

Public library offering research resources

Library Manager - Yorkville Library

Operations & LogisticsPosted on Nov 9

Full-timeNew York, NY, USA$77.7k /yrIn-person

About the Job

Requirements

A bachelor's degree or an equivalent combination of education and experience is required.
Substantial public library experience across a variety of roles, demonstrating administrative, supervisory, and leadership skills appropriate to the position.
Demonstrated commitment to providing consistent, high-quality public services.
Excellent interpersonal, oral, and written communication skills, including the ability to serve as an enthusiastic ambassador for the Library.
Demonstrated experience supervising, training, and mentoring staff.
Ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations.
Ability to work independently and collaboratively across the Library to accomplish goals.
Creativity, flexibility, and initiative in accommodating community and staff needs.
Commitment to diversity and inclusion.
Experience implementing or enforcing library policies and procedures.
Knowledge and understanding of emerging library technologies and service and programming trends for people of all ages in urban public libraries.
Strong computer and related technology skills, including Microsoft Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.

Responsibilities

Manage the branch's day-to-day operations, including information, circulation, outreach, and programming services.
Serve as the site's hiring manager and oversee staff development, evaluation, training, and discipline in accordance with Library policies.
Take overall responsibility for branch appearance and layout, procurement of furniture and supplies, and the branch's operational budget.
Develop and implement strategies to enhance the onsite user experience, using statistics and metrics to tailor services to local community needs and drive circulation and attendance.
Build partnerships with local businesses, community organizations, elected officials, and community leaders to strengthen the branch's relationship with its diverse community.
Partner with Programming units to develop and facilitate programs for the community's diverse patron base.
Maintain and update the Library's collection profile, merchandise materials, and communicate collection needs to the Collection Development team.
Promote exceptional customer service, rally the Branch Library team around this goal, and resolve patron complaints as needed.
Collaborate with the Library Network Manager and other departments to improve branch library services, ensure the site is well-maintained, and keep technology operational.
Stay current in public library matters through professional development, involvement in professional and interlibrary organizations, and attendance at professional meetings, conferences, or workshops.
Perform related duties as required.
Hire and manage all staff in the building.
Oversee the branch programmatic and supplies budget and monitor the personnel budget.

Desired Qualifications

An ALA-accredited master's degree in Library and Information Studies.
Experience creating, conducting, or participating in community training, programming, and outreach.

Overview
The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this promise, we provide free access to physical and electronic resources in neighborhoods throughout the Bronx, Manhattan, and Staten Island.

The New York Public Library is seeking a bright, dynamic, and enthusiastic manager to provide leadership and direction to a team of public service professionals in the Yorkville Library.
The Yorkville Branch building is a designated New York City Landmark and is listed on the National and State Registers of Historic Places. With over 133,000 patron visits per year, the Library offers a comprehensive service to all those who live, work and study in the changing Yorkville neighborhood by offering patrons access to a wide range of books, information and knowledge.

The Library Manager must have a passion for creating an environment of teamwork that embraces change and excellent customer service. They must possess effective management skills and experience, and be knowledgeable about the administrative and programmatic operations of public libraries in an urban setting.

Key Responsibilities
Under the general direction of the Associate Director:

Manages the day to day operations of the branch including information, circulation, outreach, and programming services
Serves as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies
Has overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget
Develops and implements strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance
Builds partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community
Partners with Programming units to develop and facilitate innovative programs for the community’s diverse patron base
Maintains and updates the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team
Focuses overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed
Collaborates with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational
Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops
Performs related duties as required

Required Education & Experience

Bachelor's degree; or an equivalent combination of education and experience

Required Skills

Substantial public library experience working in a variety of roles displaying administrative, supervisory, and leadership skills appropriate to the position
Successfully demonstrated commitment to providing consistent, high-quality public services
Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library
Successfully demonstrated experience supervising, training, and mentoring staff
Demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations
Ability to work well independently and collaboratively across the Library to get things accomplished
Creativity, flexibility, and initiative in accommodating community and staff needs
Commitment to diversity and inclusion
Experience implementing or enforcing library policies and procedures
Knowledge and understanding of emerging library technologies, service and programming trends for people of all ages in urban public libraries
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Managerial/Supervisory Responsibilities:

Hires and manages all staff in building
Oversees branch programmatic and supplies budget
Monitors personnel budge

ALA accredited Master’s degree in Library and Information Studies preferred
Experience creating, conducting and/or participating in community training, programming and outreach preferred

About the Company

The New York Public Library

Public library offering research resources

NYPL provides free access to books, digital resources, research facilities, and educational programs across its branches and research centers. People can get a library card, use the online catalogs, access digital resources, attend events, and visit library buildings to study or research. It distinguishes itself with a large urban library system that combines extensive special collections, in-person and digital resources, and public programs at scale, all accessible at no cost. Its goal is universal access to information and culture and to support lifelong learning and literacy for NYC residents and visitors.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1895

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