Summary

PolicyCenter is one of the three core applications of Guidewire InsuranceSuite, powering underwriting, rating, and policy administration for many of the world's largest property and casualty insurers. As Senior Product Manager for PolicyCenter, you'll join the Policy product team — partnering with the Head of Policy and Billing, the Product Management Lead for Policy, and a Principal PM focused on AI/agentic capabilities — to deliver the next generation of policy administration for P&C insurers.
This role is hands-on. You will own a defined area of PolicyCenter end-to-end: discovery, prioritization, specification, launch, and adoption. You'll spend real time with carriers, work shoulder-to-shoulder with engineering and design, and ship features that shape how insurers quote, underwrite, and manage policies for millions of policyholders.

What You'll Do
- Own an area of PolicyCenter. Take end-to-end product ownership of a defined slice of the product (scope shaped with the Policy leadership team) — from customer discovery through launch and adoption.
- Run the discovery–delivery loop. Talk to carriers, document problems, write specs, partner with engineering and design through delivery, and measure outcomes after launch.
- Contribute to the roadmap. Bring evidence and a clear point of view to the Policy roadmap process; help the team make better prioritization calls, including where AI/LLM capabilities can meaningfully advance underwriting and policy workflows.
- Engage directly with carriers. Build trusted relationships with underwriting, product, and IT leaders at our carrier customers; turn what you learn into product investments.
- Partner with engineering. Work daily with engineers and architects on scoping, sequencing, and trade-offs; develop the technical fluency to be a credible partner on rating engines, data model, integrations, and cloud delivery decisions.
- Coordinate across the suite. Work with PMs across BillingCenter, ClaimCenter, the Guidewire Cloud Platform, and rating/underwriting integrations to ensure your area fits the broader carrier experience.
- Stay close to live customers. Partner with field and support teams on satisfaction issues as they surface in production, triage what's coming in, and work with engineering on the right path forward — fix, configuration guidance or new feature.
- Measure what matters. Define success metrics for your area — quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, customer satisfaction — and use them to drive your next set of bets.

Job Description

What You'll Bring

Required

5–8 years of product management experience, including time on enterprise B2B SaaS products serving large customers.
Direct experience with P&C insurance — ideally policy administration, underwriting, rating, forms, endorsements, renewals, or quoting.
Track record of shipping meaningful features end-to-end — from problem discovery through adoption — not just managing a backlog.
Solid technical fluency: can learn and become an expert in a complex policy administration application, can read API contracts, reason about data models and rating logic, and have substantive design conversations with senior engineers.
Strong written and verbal communication; can translate fluidly between customer language, product spec, and engineering detail.
Comfort working on a team alongside more senior PMs and a leadership team — collaborative by default, opinionated when it matters.

Strongly Preferred

Familiarity with Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable core insurance platforms.
Exposure to AI/ML or agentic features in a production product — even as a contributor rather than the lead.

Nice to Have

Experience on a product going through cloud/SaaS migration with a large installed base of on-prem customers.
Background working with underwriting, actuarial, or product management stakeholders at a carrier.
Prior experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems.

How You Work

You're customer-obsessed — you'd rather spend a day with an underwriting team than reviewing a slide.
You operate well in a team — collaborative with peers, takes feedback seriously, gives credit generously.
You're rigorous: clear written specs, communicating and discussing trade-offs, documented decisions with measurable outcomes.
You view customer issues as valuable signals rather than distractions — leveraging them as direct insight into where product enhancements are needed.
You're pragmatic about AI — interested in shipping useful agentic capabilities, skeptical of demos.
You move with urgency without losing quality — bias toward shipping, learning, and iterating.

Why This Role

PolicyCenter sits at the moment where an insurer decides what risk to take on and at what price — the foundation every other part of the carrier's business is built on. This role offers the chance to do meaningful product work on a category-leading platform, learn alongside experienced product and engineering leaders, and grow your career on a problem space that genuinely matters to a multi-trillion-dollar industry.

Guidewire is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


The US base salary range for this full-time position is $148,000 - $254,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.



About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at [email protected], our disability partner, or schedule a call with an EmployAbility expert (calendar booking slot) for a confidential conversation.

About the company

Guidewire provides software for the property and casualty (P&C) insurance industry. Its platform is a cloud-based suite that helps insurers run core operations such as underwriting, policy administration, billing, and claims, with added analytics and AI features. Customers subscribe to the software as a service (SaaS) and pay for cloud access, implementation, and ongoing support. The company differentiates itself by its deep specialization in P&C, a large number of successful implementations (about 1,600), a track record of industry recognition (awards and a strong position in Gartner’s Magic Quadrant for P&C Core Platforms in North America), and an integrated set of digital, core, analytics, and AI tools designed to modernize insurers’ core systems. Its goal is to help P&C insurers modernize their technology, improve customer experiences, and grow their businesses through a cloud-based platform.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Mateo, California

Founded

2001

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Simplify's Take

What believers are saying

FY2026 revenue reached $1.475 billion, up 23%, with ARR at $1.242 billion.
Subscription and support revenue rose 33% in FY2026, confirming cloud momentum.
Lititz Mutual chose ProNavigator on September 21, 2026, validating Guidewire’s AI strategy.

What critics are saying

Guidewire’s FY2027 ARR guidance implies slower 18% growth versus FY2026’s 19%.
License revenue fell 7% in FY2026, increasing dependence on cloud conversions.
Insurers can delay migrations, starving Guidewire’s services-led implementations and extending sales cycles.

What makes Guidewire unique

Guidewire’s 570-plus insurers and 44-country footprint create deep switching costs.
ProNavigator embeds insurance-specific AI inside core workflows, not as a generic add-on.
Guidewire Cloud unifies claims, billing, and policy systems across the P&C stack.

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Benefits

Financial: Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.
Health & Wellness: Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.
Flexible Working: Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.
Downtime: Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.
Continual Development: We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.
Career Mobility: Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide locations.

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

PR Newswire

Oct 19th, 2026

P&C insurers are losing to Fragmentation: Hyland for Guidewire gives them back speed, scale, and AI insights.

P&C insurers are losing to Fragmentation: Hyland for Guidewire gives them back speed, scale, and AI insights. Oct 19, 2026, 08:30 ET * Insurers are losing time, customers, and revenue to fragmented content systems that force adjusters, underwriters, and billing teams to hunt across disconnected repositories instead of driving business. * Hyland for Guidewire delivers an easy-to-deploy integration with Guidewire core insurance systems (including Guidewire ClaimCenter, PolicyCenter, BillingCenter), eliminating silos, accelerating operations, and creating the content foundation that AI modernization requires. * P&C insurers can now consolidate fragmented content, reduce implementation costs, and unlock intelligent automation without migration; all while staying on Guidewire. CLEVELAND, Oct. 19, 2026 /PRNewswire/ - The insurance industry is at a tipping point as customer expectations are rising, regulatory requirements are ongoing, and AI is reshaping the competitive landscape. Yet property and casualty (P&C) insurers are still trapped in inefficiency as claims adjusters are left searching across disconnected systems for documents, underwriters are wasting time on manual processes instead of writing business, and billing teams are managing collections without centralized visibility. These fragmented, siloed operations cost time, money, and ultimately customer experience. This is why Hyland today announced Hyland for Guidewire, a set of ready-to-deploy cloud integrations validated by Guidewire and available on Guidewire Marketplace. These solutions connect the Hyland Content Innovation Cloud(TM) with Guidewire core insurance applications (Guidewire ClaimCenter, PolicyCenter, and BillingCenter) giving P&C insurers the unified content foundation they need to operate faster, smarter and at scale. "P&C insurers using Guidewire are modernizing how they operate, but they're often doing it on fragmented content foundations that ultimately slow their business down," said Kathy Hrach, vice president of insurance product management at Hyland. "Together with Guidewire, we're solving this critical gap, empowering insurers with the technology solutions they need without costly and time-consuming content migrations and custom builds. This integration is about removing friction from every step of the claims, underwriting, and billing process so our insurance customers can focus on what matters: making fast, sound decisions and delivering better customer experiences." Breaking the Fragmentation Trap Hyland for Guidewire is a set of pre-built, validated integrations that reduces the time, cost, and complexity of custom development. Using Hyland Content Federation Service, the integration connects OnBase on-premises customers to the Content Innovation Cloud and Guidewire applications, with no content migration required. This gives adjusters, underwriters, and billing teams immediate access to the documents and data they need without leaving the Guidewire interface. The results are transformational: * Faster Claims Resolution: With centralized access to claims documents, supporting images, correspondence, and policy information within ClaimCenter, adjusters can resolve claims faster, reduce cycle times, and improve customer experience. * Streamlined Underwriting: Underwriters access complete policy context, with all supporting documentation, images, and historical data directly within PolicyCenter. Underwriting decisions can be made faster, with better information, opening the door to higher volume, and improved profitability. * Efficient Policyholder Transactions: Billing teams gain centralized visibility into customer communications, payment histories, and policy documentation without manual workarounds. BillingCenter users can access everything they need, including policies, claims decisions, and correspondence in a single interface. Rather than forcing costly, time-consuming content migration, Hyland for Guidewire leverages Content Federation Service to create a unified view of content across systems. Whether insurers are using Hyland OnBase on-premises, in the cloud, or across both environments, Hyland for Guidewire bridges the gap without the burden of content migration. The Path Forward: Content as Competitive Strategy For P&C insurers using or considering Guidewire, the message is clear: content infrastructure modernization isn't optional. It is the foundation of modern insurance operations. Insurers that consolidate fragmented content, unify access, and build AI-enabled automation will operate faster, spend less, and compete more effectively. Hyland for Guidewire is available starting today on Guidewire Marketplace. Connect with Hyland at Guidewire Connections, October 26-29, at booth CM-G3.For more information on capabilities, implementation, and how to evaluate fit for your organization, visit Hyland.com. About Hyland Hyland is a leader in content intelligence and automation, empowering organizations to transform enterprise content into governed intelligence that accelerates decision-making and business performance. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's open platform uses AI to turn content, data, and processes into trusted context that enables people, applications, and agents to automate work across the content-powered agentic enterprise. For more information, visit Hyland.com. SOURCE Hyland

PR Newswire

Oct 19th, 2026

Hyland launches Guidewire integration to unify P&C insurers' fragmented content without migration

Hyland has launched Hyland for Guidewire, a set of cloud integrations that links its Content Innovation Cloud with Guidewire's ClaimCenter, PolicyCenter, and BillingCenter. The company announced the product on October 19, 2026, and it is available on Guidewire Marketplace. The integrations aim to end fragmented content systems that force property and casualty insurers to search across disconnected repositories. Using Hyland Content Federation Service, they give adjusters, underwriters, and billing teams access to documents inside the Guidewire interface, with no content migration. "We're solving this critical gap, empowering insurers with the technology solutions they need without costly and time-consuming content migrations and custom builds," said Kathy Hrach, vice president of insurance product management at Hyland. Hyland will be at booth CM-G3 at Guidewire Connections, October 26-29.

SalesTech Star

Oct 5th, 2026

Guidewire names Dan Brown as Chief Product Officer.

Guidewire names Dan Brown as Chief Product Officer. Enterprise software veteran brings 25+ years of product strategy leadership experience to drive Guidewire's product vision, strategy, and roadmap. Guidewire announced the appointment of Dan Brown as Chief Product Officer. Reporting to Chief Executive Officer Mike Rosenbaum, Brown will lead Guidewire product strategy and execution, leveraging his deep experience in successfully building and scaling enterprise software organizations, to embed AI across Guidewire's suite of core applications and transform how global P&C insurers underwrite risk and manage claims. "Dan has a proven record of turning product vision into decisive market execution and rapid enterprise adoption," said Mike Rosenbaum, CEO, Guidewire. "Under his leadership, Guidewire will continue pushing the boundaries and expectations of insurance core applications, helping our customers modernize their operations and take advantage of this historic technology-driven opportunity." Brown brings more than 25 years of enterprise software experience, leading product strategy for top software companies. He joins Guidewire from Celonis where he served as Chief Product Officer. Prior to that, Brown held the Chief Product Officer role at Certinia and several product, R&D, and leadership positions during his 15-year tenure at Microsoft. "As I step into this role, what stands out is how closely our customers and partners shape what we build," said Dan Brown, Chief Product Officer, Guidewire. "We're already bringing AI into the products insurers trust, making them more powerful, intuitive, and valuable. I'm excited to work closely with our community to build on that momentum and continue delivering meaningful innovation."

PR Newswire

Oct 5th, 2026

Guidewire appoints Dan Brown as chief product officer to embed AI across insurance platform

Guidewire has appointed Dan Brown as chief product officer. Brown will report to CEO Mike Rosenbaum and lead product strategy and execution, focusing on embedding AI across Guidewire's suite of core applications for property and casualty insurers. Brown brings over 25 years of enterprise software experience. He joins from Celonis, where he served as chief product officer. Previously, he held the same role at Certinia and spent 15 years at Microsoft in various product and leadership positions. Guidewire provides cloud platform solutions for P&C insurers. The company serves more than 570 insurers across 44 countries.

II Reporter

Sep 30th, 2026

West Bend moves claims operations to Guidewire Cloud.

West Bend moves claims operations to Guidewire Cloud. The carrier says the cloud implementation creates the data foundation needed to expand analytics and AI across claims workflows. Anthony R. O'Donnell // September 30, 2026 (Image credit: IIR.) West Bend Insurance Company (West Bend, Wisc.) has moved its claims operations onto Guidewire Cloud across all lines of business, establishing what the companies describe as a foundation for broader use of analytics and AI in claims. The implementation gives West Bend direct access to claims data within live operational workflows, which the carrier says will support improved claims decision-making and future expansion of AI capabilities. "Connecting our reliable data directly to live workflows is what makes AI in claims management possible," comments Murali Natarajan, SVP and CIO, West Bend. "By embedding analytics directly into the daily workflow, we can improve indemnity accuracy and deliver optimized claims service to our policyholders." Natarajan says the architecture is intended to create a claims environment that can learn from previously closed claims and apply those insights to subsequent ones. Building the Claims Data Foundation Guidewire (San Mateo, Calif.) positions the migration as an example of how insurers can prepare existing core workflows for AI and agentic applications by improving access to operational data. "Implementing Guidewire Cloud provides the direct, real-time data access required to turn raw claims information into actionable operational intelligence," comments Michael Mahoney, Head of Professional Services, Guidewire. Ernst & Young LLP (EY), a Guidewire Consulting member, led the implementation. "West Bend now has the foundation to shift from reactive claims handling to a proactive, data-driven strategy across the entire business," comments Chris Raimondo, EY Global and EY U.S. Insurance Consulting Leader. West Bend writes property, casualty and workers' compensation insurance in 14 states and offers surety coverage nationwide.

Guidewire

Senior Product Manager - Policycenter

About the job

What You'll Bring

Required

Strongly Preferred

Nice to Have

How You Work

Why This Role

About the company

Get referred to Guidewire

Simplify's Take

What believers are saying

What critics are saying

What makes Guidewire unique

Benefits

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth