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LogicMonitor

Cloud and on-prem IT monitoring platform

Account Executive - MSP

Account ExecutiveConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • At least 5 years of experience as an Account Executive, preferably in the Software as a Service space.
  • Ability to communicate effectively with internal teams and customers at all levels.
  • Ability to articulate technology and product positioning to business and technical users.
  • Skill in establishing and maintaining strong relationships throughout the sales cycle.
  • Ability to follow sales forecasting and customer relationship management best practices.
  • Ability to prospect into targeted accounts to generate interest and build pipeline.
  • Creativity and critical thinking in problem-solving, with a desire to contribute at a disruptive technology company.
  • Commitment to sales success and customer satisfaction, with a strong track record of results.
  • Ability to excel individually while working as part of a sales team.
  • Candidates must be authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Existing U.S. work authorization transferable to a new employer may be considered case by case.

Responsibilities

  • Present LogicMonitor's value to new Managed Service Provider prospects, manage the full sales cycle, increase annual recurring revenue, grow a small base of current customers, engage Sales Engineering resources for technical expertise and accurate product understanding, and accurately forecast sales opportunities to the Sales Management Team.
  • Identify opportunities at new prospects and grow annual recurring revenue within an existing book of business.
  • Prospect, cold call, and run full sales cycles.
  • Maximize the potential of Managed Service Provider partners and contribute to the success of the Managed Service Provider team.
  • Own the territory and develop a plan with leaders to exceed sales targets.
  • Actively prospect with Business Development Representatives and cold call to build a pipeline of new opportunities.
  • Run the full sales cycle, conveying LogicMonitor's value in the Managed Service Provider industry.
  • Manage and grow an existing book of Managed Service Provider customers, serving as a trusted advisor to understand business pain points and evolving product needs.
  • Perform whitespace analysis to identify growth opportunities, communicating LogicMonitor's value through conversations, demonstrations, and presentations.
  • Apply LogicMonitor's sales methodology to guide prospects through the sales cycle.
  • Drive deal progression by identifying key stakeholders, using multi-threading strategies, and engaging cross-functional team members such as Sales Engineers, managers, and executives.
  • Tailor solutions to customer challenges, demonstrating how LogicMonitor addresses specific business needs.
  • Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-added assets.
  • Engage strategically at appropriate levels within customer organizations to ensure alignment and foster continued growth.

Desired Qualifications

  • Experience as an Account Executive in the Software as a Service space is preferred.

About the Company

LogicMonitor

Cloud and on-prem IT monitoring platform

LogicMonitor provides a cloud- and on-premises IT infrastructure monitoring platform. It helps enterprises and service providers watch servers, networks, cloud resources, and applications from a single, scalable, subscription-based service. The platform continuously collects telemetry across environments, uses artificial intelligence and machine learning to spot anomalies and predict issues, and presents real-time dashboards and actionable insights to prevent outages and optimize operations. Unlike narrowly focused monitoring tools, LogicMonitor covers a wide range of assets and scales quickly across large, global deployments. Its goal is to keep systems healthy and IT teams productive by delivering visibility, predictive analytics, and automated alerts as the environment grows.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$943M
Headquarters
Santa Barbara, CA
Founded
2007

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