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Butternut Box

Personalized, subscription-based dog meals delivery

Quality Assurance Process Lead

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-time£42.3k /yrIn-person

About the Job

Requirements

  • Previous quality assurance experience in the food industry is essential.
  • A proven track record in quality assurance, systems management, or HACCP in food manufacturing is required.
  • A strong understanding of production and packing processes is required.
  • Working knowledge of process capability and target setting is required.

Responsibilities

  • Ensure a proactive approach to process and system control and management by educating the broader team.
  • Conduct product testing on incoming raw materials and finished goods.
  • Monitor and trend product quality, identify improvements, and work with Operations, Process, NPD Engineering, and Raw Materials to deliver them.
  • Ensure daily, weekly, and monthly quality assurance scheduled tasks—including GMP, calibrations, audits, and sampling—are completed on time, and follow up on subsequent actions.
  • Investigate non-conformances, including incidents, analytical testing, audits, and customer complaints; agree corrective actions and measure their effectiveness.
  • Attend process trials.
  • Ensure new product processes and equipment are smoothly integrated into everyday operations and fully supported by the Quality Management System, including agreed quality parameters, updated schedules and QAT tasks, and Quality Management System SOPs.
  • Work the stated rotating shift pattern of 7 a.m. to 7 p.m. days and 7 p.m. to 7 a.m. nights: 4 on/5 off (2 days, 2 nights); 5 on/4 off (3 days, 2 nights); and 5 on/5 off (2 days, 3 nights).

Desired Qualifications

  • A pragmatic, adaptable, resilient, and humble approach.
  • Keen interest in building something from the ground up and taking on a challenge.
  • Enjoyment of the pace and excitement of fast-moving consumer goods manufacturing.
  • Affection for dogs.

About the Company

Butternut Box

Personalized, subscription-based dog meals delivery

Butternut Box provides personalized, home-delivered dog meals on a subscription basis, using human-grade ingredients tailored to each dog's needs. The meals are prepared and portioned for convenient serving, with options to pause or cancel anytime and add extras like treats and broths. The company differentiates itself through customization, direct-to-door delivery, and added support services such as a welcome guide, professional care access, and a 24/7 emergency helpline. Its goal is to make feeding dogs easier with health-focused meals delivered regularly to dog owners.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$560.6M
Headquarters
London, United Kingdom
Founded
2016

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