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Tide

Freemium digital banking for small businesses

IT Platforms Engineer

System AdministrationUpdated on Nov 11
Full-timeRemote in Bulgaria

About the Job

Requirements

  • At least 4 years of experience in IT or workplace engineering, ideally in a cloud-first organisation.
  • Hands-on administration experience with Google Workspace and Jamf and/or Intune across Mac and Windows.
  • Exposure to SSE or web security tools such as Netskope, and to Zero Trust concepts such as device trust and conditional access.
  • Experience administering Jira Service Management or a similar ITSM tool.
  • Experience using Terraform for Configuration as Code management.
  • Scripting experience in PowerShell, Bash, or Python.

Responsibilities

  • Operate and improve core IT platforms by handling day-to-day configuration, changes, troubleshooting, and improvements within agreed standards and designs.
  • Manage the device fleet end to end, including provisioning, compliance, patching, and retirement of Mac and Windows devices, with a focus on a smooth employee experience.
  • Roll out and maintain device trust, DLP, and web security policies in partnership with InfoSec, and help troubleshoot when they affect users.
  • Support onboarding and offboarding by ensuring access is granted and removed accurately and on time, and help automate manual steps.
  • Automate repetitive work with scripts and the platforms’ built-in automation.
  • Act as L2/L3 escalation for the service desk, resolving complex issues and turning recurring problems into documented fixes.
  • Contribute to projects by owning workstreams within larger platform rollouts and upgrades.

Desired Qualifications

  • Experience with SSO and provisioning, including SAML and SCIM.
  • Experience in fintech or regulated financial services.
  • Relevant platform certifications.

About the Company

Tide

Freemium digital banking for small businesses

Tide provides digital banking for small and medium-sized businesses, offering business accounts, invoicing, expense management, and instant card control through a digital-first platform. It works by automatically tagging income and expenses, uploading and matching receipts, and storing records, while invoices can be sent, paid, and tracked within the app and a free business Mastercard is managed from the app. The platform differentiates itself with an integrated, all-in-one toolkit that combines accounting features with banking, plus a risk-based onboarding process that may reject some applicants. Tide’s goal is to simplify financial management for business owners by providing a comprehensive, easy-to-use banking and bookkeeping solution in one place.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$539.7M
Headquarters
London, United Kingdom
Founded
2015

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