Director – Communications & Employer Brand
About the job
- Demonstrated experience in corporate communications, internal communications, communications operations, communications strategy, organizational communications, or a related discipline, preferably in a large, multinational, or highly matrixed organization.
- A Bachelor's degree in Communications, Journalism, English, Human Resources, Organizational Development, or a related field is required; a master's degree or equivalent experience is preferred.
- Demonstrated experience designing or leading communications governance, operating models, intake and prioritization processes, enterprise planning, channel strategy, or portfolio management.
- Strong strategic and operational judgment, with the ability to translate business priorities into clear governance requirements, practical processes, and coordinated plans.
- Proven ability to advise, influence, and build alignment with senior executives, C-suite leaders, Human Resources, Technology, business leaders, regional teams, and other stakeholders without direct authority.
- Excellent program and project management skills, including the ability to manage complex portfolios, competing priorities, dependencies, risks, deadlines, and multiple stakeholder groups.
- Strong analytical capability and experience defining measures, interpreting communications data and feedback, and translating insights into recommendations and continuous improvement actions.
- Excellent written, verbal, and visual communication skills, with the ability to set quality standards, review high-impact communications, and simplify complex information.
- Experience establishing standards, templates, playbooks, approval protocols, and governance forums that improve consistency and execution across distributed teams.
- Digital and technology fluency, including familiarity with intranets, collaboration platforms, mobile communications, analytics tools, Microsoft Office, and emerging communications technologies.
- Lead all employee and leadership communications, including executive messaging, organizational announcements, leadership updates, and employee engagement campaigns.
- Develop and execute an integrated content and storytelling strategy that connects employees to company priorities, culture, values, and employee experiences.
- Oversee enterprise town halls, leadership forums, and employee communication events, ensuring a consistent and engaging employee experience.
- Own strategy and oversight for employee newsletters, communication campaigns, and editorial planning across internal channels.
- Lead SharePoint and digital employee experience content strategy, design, and user experience to improve communication effectiveness and employee engagement.
- Oversee graphic design and creative services, ensuring communications and campaigns are visually compelling, brand-aligned, and audience-focused.
- Develop engaging campaigns and experiences that support culture, belonging, recognition, volunteering, learning, wellbeing, and other employee-focused initiatives.
- Partner with executives and senior leaders to identify opportunities for leadership visibility, storytelling, and employee connection.
- A master's degree or equivalent experience.
About the company
LexisNexis Risk Solutions provides data, analytics, and decision tools to help organizations assess and manage risk across many industries. Its offerings combine large data sets with advanced analytics to support better decisions, improve operations, and protect consumers. By covering sectors like financial services, government, healthcare, insurance, retail, and public safety, the company helps customers evaluate likelihoods of risk, detect issues, and act more efficiently. The goal is to turn data into actionable insight that reduces risk, increases operational efficiency, and supports compliant, informed decision-making for its clients.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Alpharetta, Georgia
Founded
1997
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Simplify's Take
What believers are saying
- Arizona's Digital Birth Credential rollout expanded statewide June 1, 2026.
- Cytora, Epic, and Agenium integrations widen distribution across commercial, healthcare, and life insurance.
- 2026 reports show rising fraud, higher home severity, and SNAP losses $4.29 per dollar.
What critics are saying
- Choksi v. LexisNexis Risk Solutions and Ioane v. LexisNexis Risk Solutions expand FCRA exposure.
- Scroggins settled for $13.5 million after false deceased reports; data quality remains a liability.
- TransUnion, Experian Health, and Socure target adjacent identity and fraud budgets aggressively.
What makes LexisNexis Risk Solutions unique
- RELX-backed LexisNexis Risk Solutions spans fraud, insurance, healthcare, and government workflows.
- Emailage Adaptive, launched October 1, 2026, self-calibrates and cuts false positives 80%.
- FedRAMP In Process status and TxRAMP certification strengthen public-sector trust.
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Benefits
Health Insurance
401(k) Company Match
Wellness Program
Short-and-Long Term Disability
Life Insurance
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Paid Vacation
Company News
LexisNexis Risk Solutions has launched Emailage Adaptive, a self-calibrating AI fraud detection solution that continuously learns from each organisation's unique fraud patterns without manual intervention. In testing, the system captured around 90% of frauds amongst highest-risk transactions while reducing false positives by more than 80%. Dell Technologies has doubled its high-risk fraud capture rates and reduced manual reviews of low-risk transactions by 83% since implementing the solution. The launch addresses rising fraud costs, with one in every 11 new account creations globally being fraudulent attempts, according to LexisNexis's Cybercrime Report 2026. The solution analyses email, IP, phone and address signals whilst providing transparent scoring with clear reason codes for each risk assessment.
LexisNexis Risk Solutions and IMS have integrated the LexisNexis Drive Metrics scoring model into the IMS EdgeSDK to create a smartphone-based telematics solution for US auto insurers. The integration enables insurers to launch or improve usage-based insurance programmes whilst reducing costs by 50% or more by eliminating cloud processing and storage fees. The solution keeps driving behaviour data on users' devices whilst generating scores that can be incorporated into existing workflows. It can be embedded into insurance company apps or utilised through an IMS white-label app. The LexisNexis Drive Metrics model has demonstrated 79% improvement above standard rating factors. The partnership aims to make telematics intelligence accessible to insurers of all sizes, providing more personalised pricing for consumers whilst maintaining data privacy and transparency.
Arizona has launched the nation's first Digital Birth Credential in collaboration with LexisNexis Risk Solutions and state agencies. The programme allows Arizona-born residents to access a verified digital version of their birth certificate on their mobile devices. Residents can present the credential from their smartphones when applying for services at Arizona Department of Transportation Motor Vehicle Division offices. The initiative aims to reduce reliance on paper documents whilst lowering risks of document loss, theft, and identity fraud. The programme initially launched at three MVD pilot locations in November 2025 before expanding statewide on 1 June 2026. It leverages LexisNexis VitalChek technology to streamline workflows and enhance fraud prevention, establishing a model for digital government transformation nationwide.
LexisNexis Risk Solutions has launched Location Intelligence for Home, an AI-driven predictive model for US home insurance carriers to assess property risk. The tool uses neural network modelling and industry-wide claims data to evaluate six perils, including hail, wind and non-weather water damage. Properties with the highest Location Intelligence scores are 20 times more likely to have a claim than those with the lowest scores. The system addresses gaps in traditional assessment methods, particularly important as non-weather water claims represented 24% of all claims in 2025. The solution integrates within LexisNexis Smart Selection, enabling underwriters to apply location-based insights consistently across new business and renewals. The company plans to file the model in various US states for underwriting and rating workflows.
Cytora and LexisNexis Risk Solutions have announced a strategic partnership to enhance digital risk processing for US commercial insurers by integrating LexisNexis data and analytics into Cytora's AI-powered underwriting platform. The collaboration allows commercial insurers to automatically enrich submissions with external information, reducing manual lookups and accelerating risk decisioning. Cytora's platform digitises incoming risks and augments them with external data sources, whilst LexisNexis provides industry-leading data analytics and proprietary linking technology for business entity resolution. The integration begins with US commercial business firmographics data via LexisNexis Commercial Data Prefill, with additional LexisNexis commercial insurance products to follow. The partnership aims to transform underwriting from a reactive process into a proactive, insight-driven discipline whilst streamlining critical processes across the entire policy lifecycle.