C

Chime

Runs a mobile banking app with no monthly fees

Director of Communications & Content

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 10 years of experience in communications or public relations, including at least 3 years in a people-management or agency-management role.
  • Experience working in a high-growth startup environment and managing multiple priorities with urgency.
  • Proficiency with AI tools and the ability to use them to improve the quality and speed of content development.
  • A track record of securing meaningful press coverage and building executive visibility, ideally in B2B SaaS, fintech, HR tech, or another regulated industry.
  • Experience turning first-party or third-party data into compelling stories that can earn tier-one media coverage.
  • Experience managing an outside public relations agency from the client side.
  • Comfort serving as a strategic partner and occasional ghostwriter for senior executives.
  • Experience working with content, social, or community teams and understanding how they work and setting a high bar for quality.

Responsibilities

  • Set and execute the external communications strategy, including media relations, press strategy, and share-of-voice goals for the Enterprise business.
  • Build and maintain relationships with tier-one and trade media, analysts, and industry influencers relevant to the category.
  • Identify, develop, and place executive thought leadership, including bylines, speaking opportunities, podcasts, and media appearances; serve as a strategic partner to company spokespeople.
  • Manage the public relations agency of record, set the brief, hold the agency accountable to measurable outcomes, and determine when work is best handled internally or externally.
  • Ensure consistency across press messaging, executive thought leadership, owned content, social, and creator programs so each channel reinforces the same core narrative.
  • Help drive internal communications for the Enterprise business and ensure internal and external communications are coordinated and sequenced appropriately.
  • Build and manage an HR and payroll analyst relations program that keeps key analysts informed and engaged, partnering with them on larger programs when appropriate.
  • Lead the Chime Enterprise executive thought leadership program, ensuring executive voices are differentiated and support commercial goals.
  • Set the direction and quality bar for long-form and editorial content, including blogs, guides, ebooks, and other thought leadership.
  • Oversee organic social and influencer/creator programs.
  • Work closely with cross-functional partners across Investor Relations, Government Affairs and Public Policy, Legal, and Compliance.
  • Oversee external press, internal communications, executive visibility, and thought leadership, including the editorial, social, and creator programs that support Chime Enterprise.
  • Manage a small team of B2B content writers.

Desired Qualifications

  • Direct experience with creator or influencer programs as an earned-media channel.
  • Experience supporting investor communications, including earnings announcements, and/or Government Affairs and public policy communications.
  • Both in-house and agency-side experience.

About the Company

Chime

Runs a mobile banking app with no monthly fees

Chime runs a mobile banking app for everyday Americans, with accounts held at federally insured banks and no monthly or overdraft fees. It made its name by releasing direct-deposit paychecks up to two days early, and in 2019 it introduced SpotMe, which covers small overdrafts without a fee. Members spend with a Visa debit card or the Chime Card, a credit card backed by their own deposits that builds credit, and get part of their pay before payday through MyPay. Chime makes most of its money from the swipe fees merchants pay when members use its cards, plus charges and interest on instant transfers, pay advances, and small loans. Chime was founded in 2012 and is based in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

Recently Posted Jobs

Explore more opportunities at Chime

See more jobs