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Adidas

Global athletic footwear, apparel, accessories provider

Sales Associate

Retail SalesUpdated on Nov 14
Full-timeCham, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Fluency in German and English, spoken, written, and reading, is required.
  • Intermediate numeracy and reading skills are required.
  • One to two years of experience in a customer-facing retail environment is required; apparel or footwear experience is preferred.
  • A lower secondary school-leaving qualification (Hauptschulabschluss) or higher is required.
  • A customer-oriented mindset and passion for the adidas brand and sport are required.
  • The role requires the ability to lift or carry, and push or pull, up to the specified weight.
  • The role requires the ability to work independently and discreetly, including effectively under pressure.
  • Availability to work outside usual business hours, including weekends, evenings, and holidays, is required; overtime may be required.
  • Reliable and consistent attendance and punctuality are required.
  • All policies and procedures, operational core competencies, and key responsibilities must be followed.

Responsibilities

  • Assist customers with product searches, answer questions, and provide product information to deliver service and promote sales.
  • Proactively engage customers to promote products and encourage purchases, contributing to store sales targets.
  • Maintain product presentation by keeping merchandise orderly, replenished, and attractively displayed on the sales floor.
  • Process customer transactions accurately and efficiently, including cash handling, credit card payments, returns, and exchanges.
  • Support store operations, including opening and closing procedures, replenishing merchandise, and maintaining store cleanliness.
  • Stay current on product knowledge, promotions, and store policies to assist customers and respond to inquiries.
  • Create a welcoming and positive shopping experience by maintaining a friendly and professional attitude.
  • Maintain current awareness of competitors.
  • Complete training programs and apply the learning on the job.

Desired Qualifications

  • Apparel or footwear retail experience is preferred.
  • Seek coaching and learning opportunities to improve performance.
  • Work productively and respectfully with colleagues, contribute to an inclusive environment, and maintain a team-oriented approach.

About the Company

Adidas

Global athletic footwear, apparel, accessories provider

Adidas designs, manufactures, and sells athletic footwear, sportswear, and accessories worldwide. It reaches customers through company-owned stores, e-commerce, and third-party retailers, plus strategic collaborations with athletes, celebrities, and brands to create exclusive product lines. Adidas products combine performance-oriented materials and construction with style, helping people train and live more comfortably. The company uses digital tools and AI to improve its product offerings and customer experiences, including managing digital content. A differentiator is its strong global brand, extensive distribution, and active affiliate program, as well as a balance between sport performance and lifestyle fashion through partnerships and targeted collaborations. Adidas’ goal is to maintain leadership in the sports and lifestyle market, grow its customer base and loyalty, and continue expanding digitally and through meaningful partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Herzogenaurach, Germany
Founded
1920

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