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Probook

AI dispatching platform for HVAC technicians

Founding Design Engineer

Product DesignConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • 4–6 years of product design experience, ideally including 2 or more years at startups.
  • A track record of merging personal frontend code to production, with specific examples subject to review.
  • Experience with B2B or operations-heavy products.
  • A strong portfolio of shipped product work.
  • Ability to work in hours rather than weeks without compromising quality.

Responsibilities

  • Own UI/UX quality across the web app, mobile app, and Chrome extension from end to end.
  • Ship production frontend changes personally, from design through merge.
  • Establish Probook's visual and interaction language from scratch.
  • Participate in customer calls, observe operators at work, and turn those observations into shipped product improvements.
  • Partner with engineers from specification through shipment and with the founders on product direction.
  • Use Claude Code, Cursor, and similar tools to move from a problem to multiple working flows in a day.

Desired Qualifications

  • At least 2 years of startup experience.
  • Experience with B2B or operations-heavy products.
  • A strong portfolio of shipped product work.
  • Ability to explain why a design decision is correct, not merely present the resulting artifact.
  • Ability to explore a problem thoroughly before converging and then converge quickly.
  • Ability to prioritize the important flow over the interesting one.
  • Ability to become effective quickly when context is incomplete.
  • Ongoing self-directed improvement in design skills.

About the Company

Probook

AI dispatching platform for HVAC technicians

Probook is an AI-powered dispatching platform for the HVAC industry that helps businesses assign technicians more effectively. It uses data-driven insights to match the right technician to each job, boosting sales and win rates. The system increases capacity during busy periods by optimizing windshield time based on workload, and provides user-friendly workflows plus a real-time Revenue Heatmap so dispatchers can decide quickly. The service is offered on a subscription basis, with ongoing feature updates to keep dispatch operations efficient. Probook differs from competitors by focusing on HVAC-specific dispatch needs, offering real-time revenue visibility, and prioritizing dispatcher-friendly design with measurable results (average 12% sales increase, 19% higher flip rates, up to 30% capacity growth). The goal is to help clients improve sales and operational efficiency through smarter job-to-technician matching and streamlined dispatch processes.

Company size
51-200
Company stage
Series A
Total funding
$40M
Headquarters
New York City, New York
Founded
2022

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