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TaskUs

BPO providing end-to-end customer experience management

Biology Specialist

Biology & BiotechConfirmed live in the last 24 hours
Full-timeRemote in USA$75k - $95k /yr

About the Job

Requirements

  • A graduate-level degree (Master’s or Ph.D.) in Microbiology, Virology, Molecular Biology, Immunology, Synthetic Biology, Biosecurity, or a directly related life-sciences discipline.
  • 1–3 years of practical laboratory, research, or analytical experience in a biological discipline or biosecurity setting; graduate research experience applies.
  • A solid understanding of virological and microbiological fundamentals, containment protocols (BSL-2+), basic gene synthesis and CRISPR workflows, and pathogen handling.
  • Strong written English communication and the ability to articulate scientific reasoning concisely in case logs.
  • Be based in the United States with unrestricted work authorization; Texas residency is preferred.

Responsibilities

  • Conduct first-line evaluation of automated detection flags involving sourcing or acquisition of Tier 1 select agents and high-consequence pathogens; genetic modifications that enhance virulence, transmissibility, or immune evasion; production, scaled culturing, fermentation, and purification protocols; and formulation, aerosolization, stabilization, and dissemination techniques.
  • Distinguish legitimate scientific work, including standard coursework, academic literature synthesis, and diagnostic protocols, from requests seeking actionable weaponization or harm pathways.
  • Apply policy-aligned classification labels to each adjudicated case to provide benchmark data for validating and training automated safety classifiers.
  • Review life-science literature, genomic databases, and biosecurity guidelines to verify whether flagged queries involve restricted agents or novel dual-use risks.
  • Document findings and prepare well-supported case handoffs when escalating ambiguous, high-risk, or boundary cases to Senior Specialists.
  • Participate in regular calibration sessions and incorporate feedback to maintain consistent labeling precision across the pod.

Desired Qualifications

  • Exposure to the Federal Select Agent Program or international biosecurity frameworks, such as Australia Group common control lists.
  • Academic or professional background in biodefense, public health surveillance, or dual-use research of concern.
  • Experience with DNA synthesis screening protocols or computational biology tools.
  • Familiarity with large language models, prompt engineering, or AI safety concepts.
  • An active or previously held U.S. Government Security Clearance at Secret level or higher.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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