C

Citi

Runs banking and payments for global clients

OM AI Program Management Lead Vice President

Program ManagementConfirmed live in the last 24 hours
Full-timeTampa, FL, USA$103.9k - $155.9kHybrid

About the Job

Requirements

  • Five to eight years managing complex projects or programs using a structured methodology.
  • Independently lead complex programs within broader initiatives with medium-to-high risk and line-of-business-wide scope.
  • Guide, influence, and direct individuals through matrix management to achieve common goals.
  • Solve complex problems and turn incomplete or conflicting inputs into tactical action plans.
  • Act as a change catalyst and demonstrate team leadership and mobilization skills.
  • Hold PMP or PRINCE2 certification, or obtain certification within one year.
  • Use MS Project, Word, Excel, and PowerPoint.
  • Experience using enterprise program management tools to plan work, track milestones, manage dependencies, and monitor delivery across complex initiatives.
  • Maintain accurate project records in tracking systems, including status, risks, issues, decisions, and action items.
  • Use project tracking data to produce clear reports for senior stakeholders and identify delays or risks requiring escalation.

Responsibilities

  • Establish governance aligned to PM Taxonomy and adapt it as requirements evolve.
  • Coordinate POD meetings, including cadence, agendas, takeaways, and action tracking.
  • Maintain alignment with the approved engagement strategy.
  • Define program objectives and develop the structure and controls needed for successful delivery.
  • Publish RAG status to executive sponsors and the Operating Committee, and manage escalations.
  • Develop executive-level progress dashboards based on plan and risk analysis.
  • Set direction and drive pace through clear, effective communication.
  • Capture and document lessons learned and share best practices across the team.
  • Maintain a consolidated RAID log and ensure timely escalation and mitigation.
  • Challenge status reports to highlight risk and ensure accuracy.
  • Proactively identify opportunities to manage risk through streamlining.
  • Execute active risk management with complete impact assessments.
  • Build relationships with MD-level and senior program stakeholders.
  • Manage, mentor, and coach team members, and identify high performers.
  • Manage the program resourcing strategy and escalate to senior leadership when needed.
  • Drive accountability and engagement, holding oneself and the team to deliverables.

Desired Qualifications

  • Experience managing AI/ML or digital transformation programs within financial services.
  • Familiarity with AI Product Development Lifecycle governance and POD-based delivery structures.
  • Background working with Operating Committees and executive governance bodies.
  • Proficiency in Agile, SAFe, or hybrid delivery methodologies.
  • Experience with Citi PM tools, including Jira, Confluence, SharePoint, and MS Project.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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