Production Print Solutions Consultant

Overview:
• Xerox is seeking a Professional Services Consultant to support customers across Northern Italy with production printing solutions, from pre-sales consultation and demonstrations through implementation and customer training.
• This customer-facing role combines production print expertise with technical consulting, helping customers understand capabilities, workflows, applications, and solutions that meet their requirements.
• The position is hybrid and mobile, with home-working flexibility and regular travel to customer sites, preferably from a base near Milan.

Why Join This Team:
• Work directly with customers and Sales on production printing solutions that address real operational requirements.
• Collaborate with colleagues and technical specialists across European teams.
• Gain exposure to customer projects in Italy with the potential to support projects in other countries.
• Benefit from a hybrid and mobile working model with home-working flexibility.
• Receive Xerox benefits including a company car with private-use arrangements, insurance, and other standard Xerox benefits.

What You Will Do:
• Partner with Sales to understand customer requirements and recommend appropriate technical solutions.
• Demonstrate production printing equipment and advise customers on applications, colour management, pre-press processes, variable data printing, and production workflows.
• Provide technical expertise throughout pre-sales discussions and communicate solution capabilities clearly to customers.
• Implement sold solutions at customer sites and train customers to operate equipment and adopt new workflows successfully.
• Build customer relationships, provide occasional post-sales technical support, and identify opportunities to expand solutions where appropriate.

What You Need to Succeed:
• Relevant experience in graphic arts or production printing, with approximately five years preferred; candidates with less experience and relevant industry exposure will also be considered.
• Solid knowledge of production digital printing and cut-sheet equipment; experience with roll-fed equipment is an advantage.
• Hands-on knowledge of colour management, pre-press processes, production workflows, variable data printing, software solutions, and relevant IT concepts.
• Strong customer-facing communication, demonstration, presentation, technical consulting, and training skills.
• Professional proficiency in Italian and English for customer engagement in Italy and collaboration with colleagues across Europe.

How We Set You Up for Success:
• Collaboration with Sales and technical colleagues to support customer requirements and solution delivery.
• Opportunities to exchange technical expertise with colleagues across European teams.
• Access to the Xerox Milan office and demonstration room when relevant to customer and solution activities.
• Exposure to the full customer solution lifecycle, including consultation, demonstration, implementation, and training.
• Opportunities to apply and develop technical, consultative, and relationship-building capabilities across customer environments.

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