Parts and Accessories Associate

What you get to do:

The Parts Associate will be responsible for achieving monthly and annual goals set by Management
Greets and handles over-the-counter customers in a friendly manner
Gives first priority to over-the-counter customers, telephone customers provided second priority
Suggests other items to customers to ensure they are being given an opportunity to purchase all items they require
Handle requests for parts from service department
Check in and receive parts and accessories shipments
Match and staple purchase order and bill of lading and forward to Parts Manager
Stock items received
Notify customers of receipt of special orders by phone.  If not picked up within 5 business days, notify customers via postcard.  If not picked up within 5 business days notify Parts Manager
Box and ship special orders to customers
Abide by all dealership policies pertaining to the department including general housekeeping
Follow company dress codes and be well groomed at all times
Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole
Maintain a positive working relationship with all other employees.

What you bring:

Customer-first mindset
High School Diploma or equivalent
Minimum of six months service experience in any industry (customer service preferred)
In depth knowledge and use of Microsoft Office (Word, Excel, Exchange etc.), Outlook (email and calendar) and Google suite (Drive, Sheets, Documents, etc.)
Basic mechanical knowledge of at least one of the rider segments that we sell to/storefronts (Dirt, Street, ATV, Utility ATV, UTV, Cruiser)
Basic knowledge of powersports soft goods & gear
Strong communication skills (verbal and written)
Strong ability to multitask and prioritize workload
Proactive mindset and creative problem solving skills

Physical demands, visual acuity & working environment:

The noise level in the work environment is occasionally loud
Ability to lift up to 50 lbs.
May be required to push and/or balance a 600 lb+ recreational vehicle
Ability to use keyboard and computer for extended length of time
The ability to spend the majority of the day on your feet

Working Conditions:

This associate may be exposed to:

Battery acid

Gasoline

Chemical cleaning materials

Other toxic materials commonly found in a motor vehicle place of business

Schedule:

• This is a part-time role working 3 days per week. Friday (8:45am–6pm) and Saturday (8:45am–4pm) are required shifts; the third day is flexible and can be chosen by the candidate.

Perks:

Pay: $14.42/hour -$16.83/hour + Commission
Employee discounts
401k with company match

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.