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Workday

Builds software to manage HR and finances

Managing Partner - Platform

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 5 years of experience in consulting or professional services, preferably with enterprise software solutions.
  • At least 8 years of experience in Business Architecture, Technical Architecture, or Cloud Solutions Consulting in large-scale enterprise environments.
  • Demonstrated experience guiding CIOs and technical leadership through large-scale digital transformations.
  • A proven track record of building and maintaining strong C-level relationships.
  • Deep domain expertise in enterprise applications involving artificial intelligence and machine learning, platform integration design, and cloud architecture.
  • Hands-on architectural knowledge of Workday Extend AI, Sana Enterprise, Data Cloud, and enterprise security frameworks.
  • Hands-on experience building AI agents and expertise in Model Context Protocol, agent orchestration frameworks, large language model integrations, and multi-agent workflows.
  • A strong foundation in AI governance, data privacy, ethics, compliance standards, and risk management within enterprise environments.
  • Ability to build partnerships and nurture enterprise ecosystems including Google, Microsoft Azure, ServiceNow, AWS, Anthropic, and OpenAI.
  • Demonstrated success in driving customer happiness and achieving revenue growth.
  • Ability to articulate sophisticated ideas clearly and persuasively.
  • A proven track record of driving technical thought leadership, participating in or organizing hackathons, and fostering innovation initiatives.
  • Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organization.

Responsibilities

  • Lead and coordinate Workday’s efforts across Sales, Pre-Sales, Services, Marketing, and Product Management, orchestrating technical and business strategy around a clearly articulated, multi-year account and AI transformation roadmap.
  • Ensure a customer-validated multi-year engagement roadmap and strategic plan are in place.
  • Assist in all phases of the customer life cycle, including pre-sales, initial deployment, and production, and complete the agreed governance model, including assigning Executive Sponsors at each phase.
  • Foster strong connections with CIOs and other C-level executives, understand their strategic vision, and build trust.
  • Serve as the primary advocate for customer needs and proactively identify and address challenges to support customer success.
  • Collaborate with customers and internal teams to develop and implement a multi-year strategic roadmap aligned with business objectives and Workday’s value proposition.
  • Lead a unified approach across Sales, Services, Product, and Marketing to support communication and a cohesive customer experience.
  • Arrange and participate in executive-level interactions to encourage open dialogue and strategic alignment.
  • Identify account expansion opportunities by understanding clients’ evolving needs and showcasing Workday’s solutions.
  • Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday’s product roadmap.
  • Coordinate ongoing engagements to support high-quality service delivery and customer satisfaction.
  • Design high-level technical architectures and AI integration strategies to address complex enterprise business challenges.
  • Advise CIOs and other C-level executives on technology modernization, AI capabilities, agentic solutions, and scalable platform architectures; foster thought leadership through hackathons and innovation days.
  • Cultivate enduring relationships with CIOs, executives, and their direct reports at key accounts.
  • Craft and implement strategic roadmaps that drive customer success and Workday growth.
  • Define and establish enterprise AI and platform solution roadmaps tailored to client strategic imperatives.
  • Foster proactive customer advocacy and service delivery.
  • Expand Workday’s footprint within accounts through strategic upsell and cross-sell opportunities.
  • Position Workday as a trusted strategic partner and innovation collaborator.
  • Help customers understand how to engage with the Customer Experience organization and use features of their Workday Success Plan.
  • Engage appropriate Workmates to support account planning and feature adoption strategies.

Desired Qualifications

  • Experience implementing Workday.

About the Company

Workday

Builds software to manage HR and finances

Workday builds cloud software that organizations use to manage employees, finances, and business plans. Its Human Capital Management and Financial Management applications handle processes such as hiring, payroll, expenses, accounting, and reporting, while Adaptive Planning helps teams build budgets and forecasts. Users work in connected applications with shared data and permissions, and Workday also sells AI tools that search information and carry out HR and finance tasks. Customers pay for subscriptions, with additional revenue from implementation, training, and other professional services. Workday was founded in 2005 and is headquartered in Pleasanton, California.

Company size
10,001+
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2005

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