About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.

Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues.

Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS.

*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*

What You’ll Do

Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels
Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs
Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog
Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar
Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows

What You Need

3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred
Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
Ability to translate qualitative feedback into crisp requirements and operational processes
Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders
Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements

About Our Teams

Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
Mobile owns our mobile app development and mobile strategy

Benefits available to all full-time Ramp employees (Global)

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend

United States

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)

Canada

Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health

United Kingdom

Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

About the company

Ramp runs a financial operations platform for businesses and their finance teams, linking corporate cards with expense records and invoice payments. Finance teams use its software to collect receipts, approve spending and send transaction data to their accounting systems, while employees submit expenses through connected apps. Its Router service also directs AI requests across outside model providers, selecting models based on cost and performance. Customers use a free core plan or pay for broader software automation features, with partner banks issuing cards and providing deposit services. Ramp was founded in 2019 and has its headquarters in New York City.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$5.4B

Headquarters

New York City, New York

Founded

2019

Get referred to Ramp

See people who can refer or advise you

Simplify's Take

What believers are saying

AI investment has fresh capital: Ramp raised $750 million in primary funding in June 2026 to develop financial automation.
Staff receive ongoing support: Ramp offers a 401(k) employer match and monthly wellness stipend alongside its financial-technology work.
Customer reach extends beyond startups: Ramp reports more than 70,000 businesses using its financial operations platform.

What critics are saying

Card issuance depends on partners: Ramp's US corporate cards use Celtic Bank and Column rather than its own bank charter.
Expect a fast working pace: Ramp's careers page says staff are pushed to the fastest pace of their career.
Customer spending ceilings fluctuate: Ramp regularly changes card limits using clients' cash balances and wider financial performance.

What makes Ramp unique

Card balances cannot revolve: Ramp requires full statement repayment and charges no interest on its corporate charge card.
Negotiations draw on peer contracts: Ramp benchmarks software renewal quotes against prices paid by other customers.
Virtual cards enforce vendor agreements: Ramp's recurring cards restrict charges to the chosen supplier and specified contract amount.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you'll take Ramp to the next level.
Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.
Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.
Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Growth & Insights and Company News

6 month growth

-10%

1 year growth

-11%

2 year growth

-11%

PR Newswire

Oct 21st, 2026

Ramp launches nonprofit platform to recover sales tax and enforce grant controls

Ramp launched Ramp for Nonprofits on October 21, 2026, a platform to help finance teams recover sales tax they should not have paid and keep spending in line with grant restrictions and donor intent. The tool covers cards, expenses, accounts payable, and accounting workflows. It routes purchases to the right owner, codes them to the right fund and program, and captures receipts and approval trails. Features include sales tax reclamation and exemption, grant budgets, grant manager approval routing, and a Grant Policy Agent that checks spend against grant rules. Ramp says it already serves more than 13,000 nonprofits. The Jewish Fertility Foundation saved more than $45,000 in its first year, and Boys & Girls Clubs of America saves 50+ hours a month. A launch webinar takes place on November 10.

FinTech Futures

Oct 21st, 2026

Ramp acquires treasury platform Vesto days after $1.85B raise at $60B valuation

Ramp, the expense management fintech, has acquired Vesto, a New York-headquartered treasury management platform, for an undisclosed sum. Benjamin Döpfner founded Vesto in 2022. Its dashboard lets businesses view all their bank accounts in one place. Döpfner will join Ramp's product team. Ramp customers will be able to analyse Ramp checking and investment accounts alongside accounts from more than 12,000 other institutions, including Bank of America CashPro, JP Morgan Access, CitiDirect, and Wells Fargo Vantage. Vesto's technology will also help them forecast cashflow. The deal follows Ramp's application to the OCC for a national trust bank charter. A week earlier, Ramp raised $1.85 billion at a $60 billion valuation.

Tech in Asia

Oct 20th, 2026

Ramp, valued at $60B, applies for US national trust bank charter

Ramp, a US fintech company that offers corporate cards and spend-management software, applied on October 19 to the Office of the Comptroller of the Currency (OCC) for a trust bank charter. The proposed entity would be called Ramp National Trust Bank. If approved, it could provide fiduciary investment management and custody for digital assets. Ramp said it would not take deposits or make commercial loans. The application adds to a wider push by startups into regulated banking. Revolut said it received conditional approval on September 3, 2026, to form a US national bank. Ramp was valued at $60 billion in a new funding round and has annualised revenue of $2 billion.

Bloomberg

Oct 9th, 2026

Ramp Hits $60 Billion Valuation in $1.85 Billion Funding Round

Fintech startup Ramp has reached a roughly $60 billion valuation with its latest fundraising effort, according to people familiar with the matter.

Ramp

Oct 3rd, 2026

Ramp announces $150M in debt financing from Goldman Sachs

With its first debt financing round, one of America’s fastest-growing corporate cards can serve more customers