Amartha

P2P lending for women-led MSMEs

Business Manager

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeKendal, Kendal Regency, Central Java, IndonesiaNo salary listed

About the Job

Requirements

A minimum diploma-level education is required.
At least two years of experience leading a team is required.
Experience leading a team of more than 5–10 members is required.
At least two years of experience as a manager in microfinance is required; experience with a Grameen-system financial institution is preferred.
Ability to develop sales and marketing strategies to guide the team toward its targets is required.
Must own a motorcycle and hold a Class C driver's license.
Must be willing to be assigned anywhere in the Kendal area.
Requires high discipline, integrity, honesty, and transparency.
Requires communication and collaboration skills.
Requires willingness to learn, particularly in analyzing information and data.
Requires adaptability to change and a target-oriented approach.
Requires ability to build a coaching culture to improve team performance.

Responsibilities

Ensure the quality and volume of the portfolio develop in line with Amartha's goals and targets.
Ensure staff perform effectively by planning capacity development, monitoring work practices, and managing conflicts.
Ensure partner recruitment, service, and assistance follow applicable standard operating procedures and regulations to maintain partner satisfaction.
Evaluate, validate, and approve financing applications in accordance with standard operating procedures, credit ratings, and partner eligibility.
Ensure the branch achieves optimal repayment rates.
Manage and set strategy for the branch's overall field operations, including expansion, financing, recruitment, partner service, and partner assistance.
Manage all branch office administration.
Ensure branch operations, policies, and procedures are implemented properly and followed.

Desired Qualifications

Experience with a Grameen-system financial institution.

Business Manager - Kendal

Amartha · Kendal, Indonesia · Contract · Posted 2026-10-30

Workplace: on_site

Department: FO - Lending

Description

Sebagai Business manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
Memastikan seluruh staf memberikan kinerja terbaik dengan melakukan perencanaan pengembangan kapasitas, pemantauan cara kerja dan pengelolaan konflik
Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan ketentuan yang berlaku untuk menjaga kepuasan mitra
Bertanggung jawab atas evaluasi, validasi dan persetujuan pengajuan pembiayaan sesuai dengan SOP, credit rating dan kelayakan mitra.
Memastikan tingkat repayment cabang secara optimal
Bertanggung jawab atas pengelolaan dan strategi keseluruhan proses operasional lapangan (ekspansi, pembiayaan perekrutan pelayanan, dan pendampingan mitra) cabang yang dipimpin
Bertanggung jawab terhadap keseluruhan administrasi kantor cabang
Memastikan operasional, kebijakan dan prosedur di kantor cabang dapat berjalan dengan baik dan taat.

Requirements

Pendidikan terakhir minimum Diploma
Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
Berpengalaman memimpin lebih dari 5-10 anggota tim
Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
Mempunyai motor dan SIM C
Bersedia ditempatkan di seluruh wilayah Kendal

Kemampuan yang Dibutuhkan:

Disiplin Tinggi (berintegritas, jujur & transparan)
Memiliki kekuatan komunikasi & berkolaborasi dengan tim
Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
Mudah beradaptasi pada perubahan dan berorientasi pada target
Mampu membangun budaya coaching untuk meningkatkan performa tim

Apply

Apply at Amartha

About the Company

Amartha

P2P lending for women-led MSMEs

Amartha is a fintech platform in Indonesia that connects micro-entrepreneurs with investors through a peer-to-peer lending marketplace. It funds productive loans for MSMEs, focusing on women-led businesses, using a hybrid model of digital technology plus in-person field agents to support group lending inspired by Grameen Bank. Borrowers access working capital without traditional collateral, supported by a proprietary credit-scoring algorithm that uses machine learning and alternative data to assess creditworthiness of borrowers with no formal credit history. Lenders invest in loans, monitor impact, and earn returns; Amartha aims to improve financial inclusion for the unbanked rural population, empower women, and support sustainable rural economic growth, disbursing over $1.6B to more than 2.5 million women-led businesses as of 2024.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $276M
Headquarters: Jakarta, Indonesia
Founded: 2010

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