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Mercari

Peer-to-peer mobile marketplace for secondhand goods

Senior Payroll Specialist

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • Understand and support Mercari and Merpay’s mission and values.
  • Have at least 3 years of practical payroll experience in an organization with 1,000 or more employees, including experience using external vendors or business process outsourcing.
  • Have practical labor administration experience in an organization with 1,000 or more employees, including social insurance procedures, onboarding, offboarding, and leave-of-absence support.
  • Have practical knowledge of labor law, internal regulations, and human resources systems.
  • Have experience identifying issues in payroll and labor operations and leading improvements to organizational structures and processes.
  • Maintain a strong focus on accurate and reliable operational management.
  • Have no aversion to English.
  • Have proficient Japanese language ability (CEFR C1).

Responsibilities

  • Manage overall payroll and labor operations, including payroll calculations (resident tax and year-end adjustments), time and attendance management, social insurance procedures, employee onboarding, offboarding and leave-of-absence procedures, overseas group-company transfers and secondments, and visa management and renewal support for foreign employees.
  • Manage schedules, review data, conduct final checks, and ensure quality for operational work handled by vendors, social insurance and labor consultants, and business process outsourcing providers; coordinate with them on complex cases and matters requiring internal decisions.
  • Lead the design and improvement of employee benefit systems, including Mercibox.
  • Drive projects involving external secondments, new-site launches, updates to internal systems and payroll operations in response to legal amendments, and reviews and improvements to vendor and business process outsourcing arrangements.
  • Lead other labor-related projects arising from the company’s business stage.

Desired Qualifications

  • Have experience adapting to and improving processes in a fast-growing or rapidly changing environment.
  • Have experience replacing or implementing a payroll vendor.
  • Have experience managing payroll vendors or business process outsourcing providers, including quality management or key performance indicator design.
  • Have experience handling domestic or international transfers and secondments.
  • Hold a health supervisor or certified social insurance and labor consultant qualification.
  • Have independent English language ability (CEFR B2).

About the Company

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Mercari

Peer-to-peer mobile marketplace for secondhand goods

Mercari operates a mobile peer-to-peer marketplace for buying and selling secondhand goods. Users list items by taking photos in the app, and buyers complete purchases there, with payments held in escrow until receipt is confirmed. Revenue comes from seller fees (10% in Japan; 10% plus 3.6% buyer protection in the US), plus Merpay payments and promoted listings, plus shipping partnerships for integrated delivery. The platform differentiates itself through a simple mobile experience, escrow and buyer protection, shipping integration, and a broader marketplace including Mercari Shops for sellers, with a goal of extending product life and supporting a circular economy.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2013

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