Store Monogrammer

POSITION: MONOGRAMMER 

REPORTS TO:  GENERAL MANAGER 

TYPE: NON-EXEMPT 

BRAND: POTTERY BARN KIDS

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

ESSENTIAL DUTIES & RESPONSIBILITIES:  

• Monogrammer will select items for personalization and match guest orders.

• Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications.

• Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.

• Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

SKILLS/KNOWLEDGE:  

• 1-2 years retail sales experience (specialty retail preferred, but not required)  

• 1-2 years customer service experience 

• Proven ability to prioritize and handle multiple tasks simultaneously 

PHYSICAL REQUIREMENTS: 

• Ability to operate embroidery machine and adhere to safety practices and policies

• Ability to be mobile on the sales floor for extended periods of time 

• Ability to operate POS system 

• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques 

• Full time associates are expected to have open availability to meet the needs of the business.  Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday).  Associates must be available for annual inventory and entire holiday season (November and December). 

EDUCATION:  High school diploma (or equivalent) preferred  

WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.