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Cvent

Event management SaaS with venue sourcing

Client Services Intern

Customer SuccessConfirmed live in the last 24 hours
Internship · Summer 2026Tysons, VA, USA$15 /hr

About the Job

Requirements

  • Must be a full-time college student with plans to graduate in May 2028, during the summer between junior and senior year.
  • Must be able to work 40 hours per week for 10 weeks.
  • Must be able to commute to the headquarters in Tysons Corner, Virginia.
  • Must be self-motivated, analytical, willing to learn, and interested in working in a team environment.

Responsibilities

  • Provide prompt, accurate, and friendly customer service.
  • Help track customer goals and identify action plans to drive platform adoption and help clients achieve desired outcomes.
  • Partner with customers on how to best leverage Cvent's virtual and onsite solutions functionality.
  • Assist in planning and managing day-of aspects of client events.
  • Assist in providing strategic guidance for customers on event setup and management.
  • Learn and execute onsite processes using Cvent's hardware and software.
  • Help develop and improve internal processes and provide product feedback as they pertain to client needs.
  • Create a Cvent proposal project to present to Client Services Management at the end-of-summer review.
  • Assist Cvent's Client Services Management by organizing and carrying out client services-related projects and operational duties as needed.

About the Company

Cvent

Event management SaaS with venue sourcing

Cvent provides a cloud-based set of tools for event management. It offers a SaaS platform with modules for event registration, venue sourcing, event marketing, and attendee engagement, helping clients automate planning, execution, and analysis of events. The platform also includes analytics and reporting to measure success and guide decisions. Revenue comes from annual subscriptions and transaction fees for venue bookings and other transactions, plus premium services like advanced analytics and dedicated support. Cvent differentiates itself by offering an end-to-end, integrated solution that covers planning, sourcing, marketing, and engagement for a diverse client base including corporate planners, hotels, venues, and agencies. The company’s goal is to help organizations run events more efficiently and cost-effectively while providing data-driven insights to improve outcomes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
McLean, VA
Founded
1999

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