Marketing Services Manager

Job Description

The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.

Your Impact and Responsibilities:

• Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
• Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
• Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
• Communicate with requesters to ensure all necessary project information is provided
• Collaborate with designers to ensure projects are accurate, effective, and timely
• Provide strategic direction and support to internal and external creative teams
• Ensure projects follow the defined approval process
• Deliver project status updates to the internal team and key stakeholders
• Maintain accurate workload reports and flag team bandwidth or timeline concerns
• Coordinate production handoffs and vendor routing for approved creative
• Identify and recommend improvements to creative development processes

Qualifications

• 4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
• Bachelor’s degree in Marketing or related field
• Understanding of marketing, creative, and design workflows
• Experience collaborating with graphic designers, production teams, and key stakeholders
• Strong time management, project management, and organizational skills
• Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
• Ability to manage multiple projects and priorities in a fast-paced environment

Preferred Qualifications:

• Experience within the QSR industry

Additional Information

All your information will be kept confidential according to EEO guidelines.

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