Process Analytics Specialist - FCRM

Finance outsourcing moves into FP&A as CFOs chase cash: ISG. Posted on October 21, 2026 * ISG published its 2026 global Finance and Accounting Outsourcing report on Oct. 9. * The report evaluates 33 providers across four quadrants. * 11 providers, including Genpact, TCS and Wipro, lead in all four quadrants. * HCL is ISG's 2026 global CX Star Performer among FAO providers. CONNECTICUT, UNITED STATES - Finance outsourcing is extending beyond transaction processing into judgment-intensive work such as financial planning and analysis (FP&A), as chief financial officers (CFOs) prioritize cash, controls and measurable outcomes. Companies are also combining outsourced services with shared services, global capability centers and retained finance teams. Cash and controls first. The findings come from the 2026 ISG Provider Lens global Finance and Accounting Outsourcing (FAO) Services report, which Information Services Group released on Oct. 9, the firm said in an announcement. With economic and geopolitical uncertainty heightening concerns about liquidity, CFOs are focused on maintaining working capital. "Finance leaders are no longer assessing outsourcing simply by how efficiently a transaction moves through the system," said Robert Stapleton, partner, ISG. "They want an operating model that turns finance data into timely action while retaining clear responsibility for sensitive decisions." Companies are improving collections, reducing disputes and increasing cash visibility. Planning, forecasting and scenario modeling are gaining importance, raising the strategic relevance of invoice-to-pay and order-to-cash processes. AI has to prove itself. Enterprises are applying generative AI, predictive analytics and agentic capabilities across invoice processing, collections, reconciliations, reporting, tax and planning, under human oversight. They increasingly judge these tools on real-world evidence of productivity, accuracy, control or financial benefits, and still require auditability, security and data lineage. "Integrating AI into existing finance processes will produce limited gains," said Gaurang Pagdi, lead author of the report. "The real opportunity comes when providers help clients redesign workflows, controls and decision-making around the technology." Who leads. The report evaluates 33 providers across four quadrants. Accenture, Capgemini, Cognizant, Deloitte, EXL, EY, Genpact, HCLTech, Infosys, TCS and Wipro are Leaders in all four. IBM and PwC lead in two quadrants each, while Conduent, KPMG and Sutherland lead in one. Auxis - Grant Thornton is a Rising Star in three quadrants, and HCL is the global ISG CX Star Performer for 2026 among FAO providers. For finance leaders, the report points to hybrid models in which companies keep strategic ownership and source selected technology and specialized finance work. Firms weighing finance and accounting outsourcing alongside a global capability center (GCC) can ask providers for measured accuracy and control gains, and use the comprehensive guide to outsourcing finance and accounting. FREE BPO MATCH Looking for the right outsourcing partner? Matched to your requirements - free, no obligation 5,200+ matches made Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication. Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.

Genpact has won the Growth Honor of the Year for companies with annual revenue above $5 billion in Everest Group's 2026 Elevate Honors. The award was presented at the Elevate conference in Dallas on October 19, 2026. It recognises the listed service provider with the strongest year-over-year organic, constant-currency revenue growth over the 16 months to June 2026. Genpact says clients increasingly choose it to run and transform finance, supply chain, and other critical operations through its Agentic Operations offering, which combines AI agents, proprietary software, process intelligence, and human expertise. The win follows Genpact's Best Services Eating Software award at the 2026 HFS Services-as-Software Awards. NelsonHall also named it a Leader in all six segments of its 2026 F&A Transformation NEAT Assessment.

Genpact awarded Everest Group's 2026 Elevate Honors for market-leading growth. October 19, 2026 | Genpact (NYSE: G), the Agentic Operations company, has received the Growth Honor of the Year (annual revenue USD 5 billion +) in Everest Group's 2026 Elevate Honors, presented at Everest Group's Elevate conference in Dallas. The honor recognizes the publicly listed global service provider with annual revenue above $5 billion that delivered the strongest year-over-year organic, constant-currency revenue growth over the 16-month period ending June 2026. Continue Reading The recognition reflects Genpact's accelerating shift to Agentic Operations, as clients increasingly choose Genpact to run and transform finance, supply chain, and other mission-critical operations."Cbonds is proud to recognize... | | Show full article | * Full name Genpact Limited * Registration country Bermuda * Industry IT Services and Computer Programming * М/S&P/F *** / *** / *** Try in 7-days Demo access. Free for company representative * Evaluate advanced analytical tools * Get full online access to the database * Try its powerful bond screener * Track bond prices from 400+ sources