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Guidewire

Cloud-based SaaS platform for P&C insurers

Staff Product Security Engineer

Offensive Security & TestingPosted on Nov 13
Full-timeNo salary listedRemote

About the Job

Requirements

  • A bachelor's or master's degree in computer science, or equivalent experience.
  • At least 7 years of application or product security experience, including at least 5 years of hands-on penetration testing of web applications, APIs, and cloud-hosted services.
  • Proven experience managing third-party penetration testing vendors, including scoping, scheduling, and report review.
  • Hands-on experience testing applications hosted on AWS, including IAM and multi-tenant architectures.
  • Working knowledge of penetration testing compliance requirements such as SOC 2, ISO 27001, or PCI DSS.
  • A solid understanding of the OWASP Top 10, OWASP API Security Top 10, OWASP Top 10 for LLM Applications, and common product vulnerability classes.
  • Hands-on experience with penetration testing tools such as Burp Suite, along with SAST, DAST, and vulnerability scanning tools.
  • Experience risk-rating vulnerabilities with CVSS.
  • Scripting skills in Python, Shell, or similar languages to build testing tools and automation.
  • Strong written and verbal communication skills, including the ability to write clear penetration testing reports for engineers, executives, and customers.
  • Proven ability to build relationships and influence people at all levels, as well as vendors and external partners.

Responsibilities

  • Plan and perform penetration tests of Guidewire web applications, APIs, cloud services, and integrations to identify critical vulnerabilities before release and in production.
  • Test tenant isolation, cross-tenant data access, and authorization boundaries in multi-tenant SaaS environments.
  • Lead security testing of AI/ML-powered product features, including LLM applications, APIs, and inference endpoints, and identify issues such as prompt injection, data and model leakage, insecure RAG implementations, and abuse vectors.
  • Validate, reproduce, and risk-rate findings using industry-standard metrics such as CVSS, and provide engineering teams with clear, actionable remediation guidance.
  • Retest fixes and confirm closure before findings are marked resolved.
  • Develop penetration testing tooling, scripts, and automation, and evaluate AI-assisted and autonomous testing tools to scale coverage and repeatability.
  • Own the penetration testing schedule across the product release lifecycle, from early access through general availability, including continuously delivered products, ensuring every product is tested before key release milestones.
  • Decide when and how products need testing based on risk, release scope, and compliance requirements.
  • Define testing scope, rules of engagement, environments, and access for each vendor engagement.
  • Align product teams, implementation partners, and vendors on their penetration testing responsibilities, including environment readiness and access.
  • Manage vendor relationships end-to-end, including onboarding, statements of work, kickoff, status tracking, quality reviews of reports, and issue escalation.
  • Manage the penetration testing budget, including vendor costs, forecasting, and utilization.
  • Review vendor reports for accuracy and completeness, remove false positives, and consolidate findings into the vulnerability management process.
  • Evaluate vendor performance and coverage, recommending methodology or vendor changes as needed.
  • Ensure penetration testing meets compliance obligations for Guidewire products, such as SOC 2, ISO 27001, PCI DSS, and customer contractual requirements.
  • Maintain penetration testing evidence, attestation letters, and executive summaries for auditors and customers.
  • Track remediation of penetration testing findings against SLAs and report status and risk to product, engineering, and security leadership.
  • Define and report program metrics such as test coverage, on-time completion, finding age, and SLA compliance.
  • Respond to customer security questions about penetration testing practices and results.
  • When PSIRT needs extra capacity, triage internally and externally reported security issues, verify them across product versions, and perform root cause analysis.
  • Coordinate with external security researchers, reporting organizations, and customers on reported vulnerabilities.
  • Support security releases with engineering and sustaining teams, including security-focused code and design reviews.
  • Validate findings from SAST, DAST, SCA, and container scanning tools, and help improve PSIRT and vulnerability management processes.

Desired Qualifications

  • Industry certifications such as OSCP, OSWE, GPEN, GWAPT, CSSLP, or CISSP.
  • Experience testing AI/LLM applications in production.
  • Bug bounty participation or published security research.
  • Knowledge of the security research community.
  • Development experience in Java, C++, or Python.
  • Experience in a PSIRT or product incident response role.
  • Experience with insurance, financial services, or other regulated SaaS products.

About the Company

Guidewire

Cloud-based SaaS platform for P&C insurers

Guidewire provides software for the property and casualty (P&C) insurance industry. Its platform is a cloud-based suite that helps insurers run core operations such as underwriting, policy administration, billing, and claims, with added analytics and AI features. Customers subscribe to the software as a service (SaaS) and pay for cloud access, implementation, and ongoing support. The company differentiates itself by its deep specialization in P&C, a large number of successful implementations (about 1,600), a track record of industry recognition (awards and a strong position in Gartner’s Magic Quadrant for P&C Core Platforms in North America), and an integrated set of digital, core, analytics, and AI tools designed to modernize insurers’ core systems. Its goal is to help P&C insurers modernize their technology, improve customer experiences, and grow their businesses through a cloud-based platform.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Mateo, CA
Founded
2001

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