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My NRMA

Member-owned travel, tourism, and services provider

Dive Instructor and Expedition Crew

Fitness & Sports InstructionConfirmed live in the last 24 hours
Full-timeCairns QLD, AustraliaNo salary listed

About the Job

Requirements

  • Demonstrated experience within marine environments.
  • Strong boat-handling knowledge and experience is preferred.
  • Previous experience working in remote locations.
  • Intermediate Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook.
  • Ability to communicate verbally and in writing and to speak confidently in public.
  • Guiding experience is highly regarded.
  • Ability to provide excellent customer service with a professional demeanour and appropriate tact and courtesy.
  • Ability to troubleshoot, act quickly and confidently, and make sound decisions using good judgement.
  • A degree in Natural Sciences or another field is highly regarded.
  • PADI Dive Instructor qualification with a minimum of two years' experience.
  • First Aid and CPR qualifications.
  • Passport.
  • Willingness to obtain an AMSA-endorsed Certificate of Safety Training (CoST), Crowd Control and Crisis Management, AMSA Medical, an AMSA-endorsed Marine Cook Certificate, an Australian Seafarers Book or equivalent discharge book, Remote First Aid and Advanced CPR, and an AMSA-endorsed Coxswain Grade 1 Certificate.
  • A manual driver's licence is highly regarded.
  • Yellow Fever vaccination record.

Responsibilities

  • Coordinate and take responsibility for confined-water training and introductory dives for non-certified guests and crew.
  • Coordinate and take responsibility for open-water dives for appropriately certified guests and crew.
  • Care for and maintain all diving equipment, including snorkelling gear; promptly address faults or problems; and, with the Engineer, care for the rigid inflatable boat, compressor, and air storage cylinders.
  • Be responsible for water activities, particularly snorkelling and diving events.
  • Ensure equipment maintenance is performed and update equipment manuals, log sheets, and related records.
  • Conduct a complete and accurate monthly stocktake of dive and snorkelling equipment, including a condition report.
  • Conduct snorkel rescue training for new crew members and ensure completion within their initial 90-day probationary period.
  • When required, guide guests and actively manage their health and safety.
  • Assist with loading and disembarking Xplorers and other ship tenders, and conduct pre-excursion risk assessments.
  • Understand and comply with regulatory restrictions and conditions for each site visited.
  • Provide guests and crew with accurate, comprehensive logistical and safety information for each excursion, while maintaining a constant safety watch.
  • Promote passenger interaction.
  • Ensure guests and crew behave appropriately at Indigenous and historical sites and follow requirements for beach collecting and wildlife under eco-tourism accreditation, operational permits, and concessions.
  • Assist the crew with vessel turnaround, including gangway watch duties.
  • Follow reasonable directions from the Manager or delegate.

Desired Qualifications

  • Strong boat-handling knowledge and experience.
  • Guiding experience.
  • A degree in Natural Sciences or another field.
  • A manual driver's licence.

About the Company

My NRMA

Member-owned travel, tourism, and services provider

NRMA is a large, member-owned organization in Australia with over 3.2 million Members. It operates across tourism, leisure, and travel, offering services such as accommodation, car hire, ferries, experiences, and roadside assistance that support people on road and water journeys. Its product ecosystem centers on a Membership model that delivers value through services, experiences, and benefits added for Members. The company differentiates itself by being member-owned, prioritizing people, Members, and customers, and fostering a culture of care, innovation, inclusivity, and community impact. Its goal is to make journeys better for everyone—delivering practical help and memorable experiences while working toward a shared future.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$72.7M
Headquarters
Sydney NSW, Australia
Founded
1920

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