Zensar

Global IT services for digital transformation

HR Operations Professional

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree is required; an MBA or postgraduate diploma in Human Resources is preferred.
Maintain accurate employee records in Oracle Fusion and comply with organizational policies, service levels, and compliance requirements.
Ensure confidentiality and security of employee information.

Responsibilities

Conduct virtual, physical, and ad hoc onboarding orientation sessions for new joiners, including senior hires.
Engage with new joiners, address onboarding-related queries, and provide support throughout the onboarding journey.
Prepare and update onboarding scripts, presentations, and videos.
Respond to queries received through the Joining Distribution List.
Resolve onboarding tickets and update employee records in Oracle Fusion.
Coordinate ID card printing and issuance, and coordinate with the Admin team for courier dispatch of ID cards.
Arrange and distribute welcome kits for new employees.
Review joining forms and documents for compliance and completeness.
Coordinate daily with the onboarding team for operational support.
Maintain and update the LIP tracker, schedule and send invitations for LIP sessions, and facilitate Lateral Induction Program sessions.
Collect, analyze, and share onboarding feedback with stakeholders.
Prepare reports and share onboarding updates with relevant teams.
Monitor and manage employee requests for official letters and documents, including employment verification, address proof, salary certificates, and other official letters.
Review requests and validate employee information; coordinate with HRBP, Managers, Compliance, and other stakeholders to obtain approvals according to the defined process.
Verify employee details in Oracle Fusion before issuing documents, prepare and issue accurate employee letters and documents, and communicate request status updates to employees.
Respond to employee queries related to document requests.
Maintain records of requests, approvals, and issued letters; update request trackers and maintain audit-ready documentation.
Track request volumes and turnaround time.

Desired Qualifications

An MBA or postgraduate diploma in Human Resources.

HR Operations professional responsible for managing end-to-end onboarding, employee documentation, orientation programs, employee query resolution, and e-request management. Ensures a seamless employee experience, maintains accurate records in Oracle Fusion, coordinates with stakeholders, and ensures compliance with organizational policies and service levels.

Any Graduate (Bachelor's Degree) – MBA/PGDM in HR preferred

Roles & Responsibilities

Conduct virtual onboarding orientation sessions for new joiners.
Conduct physical onboarding orientation sessions for new joiners.
Provide support for ad hoc onboarding orientation sessions.
Facilitate orientation sessions for senior hires.
Engage with new joiners and address onboarding-related queries.
Provide necessary support throughout the onboarding journey.
Prepare and update onboarding scripts, presentations, and videos.
Respond to queries received through the Joining Distribution List.
Resolve onboarding tickets and update employee records in Oracle Fusion.
Coordinate ID card printing and issuance.
Arrange and distribute welcome kits for new employees.
Coordinate with the Admin team for courier dispatch of ID cards.
Review joining forms and documents for compliance and completeness.
Coordinate daily with the onboarding team for operational support.
Maintain and update the LIP tracker.
Schedule and send invitations for LIP sessions.
Facilitate Lateral Induction Program (LIP) sessions.
Collect, analyze, and share onboarding feedback with stakeholders.
Prepare reports and share onboarding updates with relevant teams.
Ensure a smooth and positive onboarding experience for all new joiners.
Monitor and manage employee requests for official letters and documents.
Process requests for employment verification, address proof, salary certificates, and other official letters.
Review requests and validate employee information.
Coordinate with HRBP, Managers, Compliance, and other stakeholders for approvals.
Ensure all approvals are obtained as per the defined process.
Verify employee details in Oracle Fusion before document issuance.
Prepare and issue accurate employee letters and documents.
Communicate request status updates to employees.
Respond to employee queries related to document requests.
Maintain records of all requests, approvals, and issued letters.
Update request trackers and maintain audit-ready documentation.
Ensure confidentiality and security of employee information.
Adhere to company policies and compliance requirements.
Track request volumes and turnaround time (TAT).

About the Company

Zensar

Global IT services for digital transformation

Digital solutions and IT services company that partners with global organizations to drive digital transformation. Its offerings include intelligent automation, analytics, hyperconverged infrastructure, and digital application development and maintenance, delivered through long-term contracts, project-based engagements, and managed services. Indigo Slate handles virtual event creation. Zensar’s Living AI integrates artificial intelligence into business processes to boost outcomes. Unlike many competitors, it emphasizes reducing capital expenditure (Capex) and operating expenditure (Opex), simplifying vendor management, and improving efficiency through automation. The overall goal is to help clients adapt to the digital landscape, optimize technology infrastructure, and achieve higher operational efficiency.

Company size: 10,001+
Company stage: IPO
Headquarters: Pune, India
Founded: 1991

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