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DoorDash

Runs apps for local food and grocery delivery

Associate Manager - New Verticals, Grocery Merchant Strategy & Operations

Business OperationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • You have 4–6+ years of experience succeeding in highly analytical and cross-functional environments, such as technology, operations, strategy, consulting, or banking.
  • You must be comfortable using SQL to pull data and spreadsheets to build models.
  • You must be able to synthesize complex problems, translate high-level goals into actionable plans, and implement processes.
  • You must be comfortable operating at both strategic and detailed levels.
  • You must be comfortable working in an ambiguous, rapidly changing environment.
  • You must actively experiment with AI tools, including tools such as Claude, Cursor, or Gemini, and use them to automate repetitive work, accelerate analysis, and create work that would otherwise require a larger team.
  • You must have a completed Bachelor's degree in a field that builds quantitative and general critical-thinking skills.

Responsibilities

  • Develop strategies to serve dashers, merchants, and consumers across the marketplace.
  • Own tracking dashboards and manage weekly metrics to drive high-quality operations.
  • Build models using spreadsheets and SQL to evaluate the economic, operational, and strategic costs and benefits of programs and experiments; use AI daily to accelerate and deepen the analysis.
  • Turn strategies into operational experiments, product features, and new tools that create measurable outcomes.
  • Use AI tools to automate manual processes, build prototypes, and develop product visions, and share learnings with the team.
  • Partner with and influence cross-functional teams, including growth, quality, finance, product, and engineering, to deliver initiatives.
  • Own the day-to-day success of the assigned grocery segment and drive long-range strategic initiatives for the portfolio.
  • Serve as the central owner of the end-to-end merchant and customer experience for the assigned segment.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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