Health Information Management Specialist
$17.35 - $26.36
Junior
Baltimore, MD, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
- A high school diploma, GED, or equivalent is required.
- One year of customer service or administrative experience is required; additional education beyond high school may be substituted for experience.
- Knowledge of medical terminology is preferred.
- General knowledge of office practices, procedures, and equipment; business English, spelling, punctuation, grammar, and basic arithmetic calculations.
- Skill in using office software applications, including word processing, spreadsheets, presentation packages, and database applications to produce documents.
- Skill in understanding and following oral and written instructions and communicating effectively both orally and in writing.
- Skill in accurate alphabetical and numeric filing.
- Ability to multitask and prioritize in a busy environment.
- Strong time management skills.
- Knowledge and understanding of patient and workforce safety as it relates to job duties.
- Competency in delivering care and applying knowledge to meet age-specific needs, if applicable.
- Must demonstrate the organization's values of respect, excellence, accountability, teamwork, ethical behavior, and results.
Responsibilities
- Maintain a comprehensive medical record consistent with federal, state, and company policies and procedures, and perform general secretarial duties supporting assigned interdisciplinary teams.
- Generate and electronically file patient-related information for the medical record consistent with company policy and regulatory requirements.
- Prepare mailings to physicians and ensure all physician orders are received, signed, and returned within 30 days of receipt; coordinate hand delivery with staff when necessary to meet timelines.
- Run Missing Plans of Care and Orders reports regularly and work to obtain missing information.
- Request medical records from doctors’ offices, hospitals, facilities, and family members, including history and physicals, labs, tests, imaging, and other clinical documentation.
- Print patient care plans, medication order sheets, and demographic information from the electronic medical record for patients transferring to other facilities; respond to requests for records to facilitate treatment by other providers.
- Support and attend weekly interdisciplinary team meetings and update the electronic medical record with interdisciplinary team documentation.
- Prepare documentation for interdisciplinary team members, collect documentation from clinical staff during meetings, and enter it into the electronic medical record.
- Prepare paperwork for patient recertification for ongoing care by the physician and Clinical Manager in accordance with regulatory guidelines and signature timelines.
- Review documentation for quality and accuracy.
- Maintain interdisciplinary team meeting attendance records in Homeworks.
- Prepare agendas to ensure all patients are discussed at interdisciplinary team meetings within regulatory guidelines.
- Conduct regulatory audits of patient charts while patients are receiving services.
- Review inactive patient medical records and close records within 30 days of patient discharge.
- Communicate with pharmacies and mail or fax prescriptions written during interdisciplinary team meetings to the appropriate pharmacies.
- Respond to record requests from outside sources and the billing department by coordinating and preparing charts for release, final review, and mailing.
- Identify patient needs and regulatory requirements associated with medical insurance.
- Print MTM assessment forms daily for Clinical Manager review.
- Obtain the Medical Director’s signature on MTM assessment forms and scan them into the electronic medical record weekly.
- Provide administrative support, including preparing daily reports for the Clinical Manager.
- Gather data and information as directed and use data to develop administrative and statistical reports as needed.
- Respond to phone calls, emails, and mailings in a timely manner.
- Provide coverage for other teams as needed and assist other Health Information Management Specialists as time permits.
- Prepare for emergency events by accurately maintaining patient acuity scales in the electronic medical record.
- Attend meetings designated by the supervisor, including staff, stand-up, Health Information Management, interdisciplinary team, joint clinical, and town hall meetings.
- Operate standard office machines and equipment, including calculators, word processors, scanners, and photocopiers; perform other duties as assigned or delegated by the supervisor.
- Prepare patient charts for review by the Department of Appeals through Medicare after discharge.
- Discharge patients in the electronic medical record when they have been discharged, revoked, or transferred to another facility.
- Process and respond to requests for radiology images in accordance with HIPAA guidelines and privacy regulations, as needed.
Desired Qualifications
- Experience in the health care field is preferred.
About the company
GBMC HealthCare owns and operates Greater Baltimore Medical Center (GBMC), a regional community hospital in Towson, Maryland. It also includes GBMC Health Partners, a network of more than 300 primary care providers and specialists; Greater Baltimore Health Alliance; the GBMC Foundation; and Gilchrist, Maryland’s leading nonprofit provider of serious illness and end-of-life care. The organization coordinates hospital care, outpatient services, and support through its network to deliver medical services to the community. It aims to educate the next generation of clinicians while pursuing high-quality, patient-centered care for every patient and family, aligning care with what the patient would want for their loved ones. Its goal is to improve health outcomes for the community by providing comprehensive medical care, education, and support across its facilities and programs.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Baltimore, Maryland
Founded
1960
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Simplify's Take
What believers are saying
- CMS awarded GBMC a Five-Star Hospital Quality Rating on May 20, 2026.
- Paari Gopalakrishnan became CEO in September 2025, bringing turnaround and operating discipline.
- GBMC launched a $6 million radiation oncology renovation in January 2026, finishing 2027.
What critics are saying
- EEOC's disability-bias lawsuit against GBMC heads toward trial in August 2026.
- Gilchrist Inova awaits final CMS certification, delaying Northern Virginia revenue until approval.
- Independence limits capital versus Johns Hopkins and MedStar; future renovations require fundraising.
What makes GBMC HealthCare unique
- Maryland's only independent community health system, integrating hospital, primary care, and hospice.
- Gilchrist spans serious-illness care across Maryland, Pennsylvania, and Northern Virginia.
- GBMC became the nation's first hospital NCMEC Community Education Partner in March 2026.
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Benefits
- Performance Bonus
- Professional Development Budget
- Health Insurance