IT Specialist
About the job
- At least 4 years of relevant work experience in IT support.
- Proficient computer networking skills, including managing IT server room network switches and firewalls.
- Experience troubleshooting Windows and Mac OS computers.
- Experience with security camera systems and badge systems.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to work independently without supervision.
- CCNA certification or equivalent.
- Provide daily Tier 1 IT support for warehouse operations, including networks, laptops and desktops, warehouse badge and alarm systems, barcode and Wi-Fi printers, scanners, touch screens, PDAs, UPS systems, and other IT equipment.
- Manage IT equipment inventory, IT assets, and user access privileges in the in-house Warehouse Management System.
- Maintain, repair or replace IT equipment and ensure it is in good working condition, including performing preventative maintenance.
- Perform daily, weekly, and monthly IT and warehouse inspections.
- Support and maintain IT infrastructure, including WAN/LAN networks, access points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse-system-related IT servers, storage, and applications.
- Support employee onboarding and offboarding.
- Create basic floor plans and elevation diagrams for buildings, MDF/IDF, and IT infrastructure.
- Create simple project plans for IT infrastructure and buildouts.
- Write standard operating procedures and user manuals, and provide IT training to end users.
- Participate in the local implementation of headquarters projects.
- Complete other projects or tasks assigned by IT and warehouse managers and/or directors.
- Warehouse-related IT support experience is preferred.
About the company
Weee! is an online marketplace that serves Asian and Hispanic communities in North America by offering a wide range of groceries, snacks, beverages, cosmetics, and health items sourced from countries like China, Mexico, Korea, Japan, Taiwan, Hong Kong, Thailand, and Vietnam. Customers shop via the website or mobile apps on iOS and Android, place orders, and receive free delivery with no extra fees. The company differentiates itself by direct sourcing from international suppliers and a focus on authentic ethnic products, supported by dedicated delivery and customer service teams to ensure timely, friendly service. The goal is to become the leading online destination for ethnic groceries, supporting multicultural communities and enabling easy access to high-quality, authentic foods at no added delivery cost, driving growth in the ethnic grocery market.
Company Size
501-1,000
Company Stage
Series E
Total Funding
$835.1M
Headquarters
Fremont, California
Founded
2015
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Simplify's Take
What believers are saying
- Weee! launched SNAP/EBT acceptance in April 2025, expanding eligible demand immediately.
- Ramen Raijin launched on Weee! in California, then expanded to Los Angeles and New York.
- Partnerships page updates in July 2026 show active brand onboarding and assortment growth.
What critics are saying
- Massachusetts settled $865,000 in May 2025 over worker misclassification and sick-time violations.
- The February 2023 data breach still fuels litigation, inviting future state claims.
- A 2026 Blind tracker reported 199 rumored layoffs, signaling cash pressure and operational strain.
What makes Weee! unique
- Weee! dominates Asian and Hispanic groceries, a niche incumbents ignore.
- The 2025 SNAP/EBT launch through Forage widened access for price-sensitive households.
- Its marketplace plus cold-chain delivery supports authentic imports competitors rarely stock.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Sick Leave
- Phone/Internet Stipend
- Company Equity
- Performance Bonus