Tesla

Makes electric cars, robotaxis and grid batteries

Title Specialist - Used Car Operations

Office Clerical & RecordsConfirmed live in the last 24 hours

Full-timeNaperville, IL, USANo salary listedIn-person

About the Job

Requirements

Three or more years of professional experience; experience in a highly administrative role is preferred.
Prior experience in an administrative or compliance-related role, DMV or dealership work, or vehicle registration or titling is required.
Must be able to read and write English clearly and legibly.
Intermediate experience with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
A notary designation is required but may be obtained after hire, with the cost paid by Tesla.

Responsibilities

Efficiently process administrative mail and vehicle title-transfer tasks, including opening, organizing, scanning, filing, reassigning, and shipping documents.
Identify, log, and resolve title or document issues by following up on actions, researching internal and external databases, and ensuring completion while complying with state and federal requirements.
Reassign ownership on state-specific vehicle titles without errors and complete DMV applications for duplicate titles, corrections, and title brands.
Document tasks and notes, log productivity metrics in internal databases, and navigate systems to gather additional data from vendors.
Organize and package titles daily for shipment to auctions or buyers, maintaining expert-level knowledge of the team's filing system and vendor shipment matrix.
Manage multiple administrative tasks throughout the day, maintain an organized and tidy workstation, and stay focused to meet productivity targets such as tasks per hour.
Monitor email and chat channels for team updates, and review and implement requested changes accurately and promptly.

Desired Qualifications

A bachelor's degree is preferred.
Experience in a highly administrative role is preferred.

Category	Operations & Business Support
Location	Naperville, Illinois
Requisition ID	289083
Type	Full-time

Job Description

<p>Tesla is seeking a Title Specialist within the Used Car Operations business. This team is responsible for ensuring seamless title transfers for all acquired vehicles across North America.</p><p>As a Title Specialist, you join a large and highly effective team tasked with efficiently and accurately processing all vehicle title transfers. This complex and administrative role requires high agency, a detailed and organized mindset, excellent communication skills, positive and collaborative attitude, and a track record of excelling in a high-volume administrative role. You learn fast, take directions well, maintain a hyper-focused workflow, and are highly organized. Title Specialists are the core of the team and keep the entire trade-in and used vehicle business turning.</p>

Job Responsibilities

Efficiently process administrative tasks for mail and vehicle title transfers, including opening mail, organizing, scanning, filing, reassigning, and shipping documents
Identify, log, and resolve title or document issues by following up on actions, researching internal/external databases, and ensuring completion while upholding state and federal compliance
Physically reassign ownership on state-specific vehicle titles with zero errors and complete DMV applications for duplicates, corrections, and title brands
Document tasks, notes, and log productivity metrics in internal databases while navigating systems to gather additional data from vendors as needed
Organize and package titles daily for shipment to auctions or buyers, maintaining an expert-level understanding of the team’s filing system and vendor shipment matrix
Manage multiple administrative tasks throughout the day, keep an organized and tidy workstation, while staying focused to meet productivity targets (e.g., tasks per hour)
Monitor emails and chat channels throughout the day for team updates and review and implement key changes requested with accuracy and immediacy

Job Requirements

3+ years of professional experience, preferably in a highly administrative role
Bachelor's degree preferred
Prior experience in an administrative and/or compliance related role, DMV/dealership, or vehicle registration/titling is required
High agency, attention to detail, organization, and excellent verbal and written communication
Must be able to read/write English clearly and legibly
Intermediate experience with Microsoft Office Suite (Excel, Outlook, Word, Teams)
Notary designation is required but can be obtained after hire (paid by Tesla)

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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