Framework Manager

Job Description

The Role

As Framework Manager, you will be responsible for developing and maintaining strategic client relationships, ensuring the successful delivery and governance of assigned framework agreements, and supporting the growth of Assystem's capabilities across the UK nuclear and infrastructure sectors.

You will act as the focal point for framework management activities, working closely with delivery teams, project managers, recruitment, resource management, commercial teams and clients to ensure frameworks are delivered safely, compliantly and profitably while exceeding customer expectations.

Key Responsibilities

Client & Stakeholder Management

• Develop and maintain strong relationships with key stakeholders to drive engagement and identify growth opportunities.
• Gain a thorough understanding of each assigned framework agreement, including strategic objectives and operational requirements.
• Promote Assystem's full range of capabilities and services, identifying opportunities to support customer needs and business growth.
• Represent Assystem at supplier reviews, bidder forums and client framework meetings.
• Act as a key point of contact for client procurement, commercial and framework management representatives.

Framework Governance & Compliance

• Ensure all framework requirements are understood and delivered in line with contractual obligations and client expectations.
• Establish and maintain effective framework controls and governance processes to support safe and compliant project delivery.
• Monitor framework performance, identifying risks, issues and opportunities, and implement corrective actions where required.
• Ensure framework agreements have undergone appropriate legal review and that contractual requirements are clearly understood by delivery teams.
• Develop framework management tools and reporting mechanisms to monitor expenditure, client satisfaction, value for money and performance.
• Coordinate framework reviews, performance meetings and client reporting.

Business Growth & Operational Delivery

• Support bid and business development teams in the preparation of framework tenders and future opportunities.
• Participate in the development and implementation of framework business plans to support continued growth.
• Monitor delivery team growth against business objectives and support workforce planning activities.
• Coordinate onboarding activities, work closely with Recruitment and Resource Management teams, and monitor framework headcount requirements.
• Support Project Managers in identifying current and future resource needs.

Commercial & Financial Management

• Review and monitor framework and project financial performance.
• Manage and report on revenue, invoicing, budgets, overheads and profitability.
• Review project performance and support actions required to achieve or exceed planned gross margin targets.
• Lead the commercial management and development of the framework, ensuring robust performance monitoring, a thorough understanding of associated commercial mechanisms, and the proactive identification and implementation of initiatives that improve financial, operational, and strategic outcomes.

Qualifications

Essential Skills & Behaviours

• Naturally curious with the ability to drive positive change across people, processes and culture.
• Comfortable working in complex and ambiguous environments whilst managing multiple priorities.
• Strong communication skills with the ability to adapt approach and style to different stakeholders.
• Demonstrates passion, energy and commitment to delivering results.
• Resilient and able to respond positively to challenges and setbacks.
• Confident in questioning and challenging to identify root causes and improve outcomes.
• Proactive in identifying and implementing innovative solutions.
• Comfortable taking considered risks and learning from experience.
• Customer-focused, with strong listening, collaboration and relationship-building skills.
• Able to build effective networks both internally and externally.
• Openly shares knowledge and supports continuous improvement.
• Takes ownership and accountability for delivering high-quality outcomes.
• Monitors and evaluates performance, making adjustments where required to ensure objectives are achieved.

Qualifications & Experience

• Experience of managing complex framework agreements, programmes or portfolios.
• Experience working within a project delivery, engineering, infrastructure or regulated industry environment.
• Demonstrable commercial and financial management experience.
• Strong stakeholder and client relationship management capability.
• Experience coordinating multidisciplinary teams and managing competing priorities.

Additional Information

💙 Why Join the Switchers Community?

🔹 A dynamic career management policy that enables employees to progress across our five business lines: operations, project, technical, sales and support functions.
🔹 Opportunities to contribute to exciting projects with an international organisation.
🔹 Access to an Employee Assistance Programme offering mindfulness, health and wellbeing resources, together with a confidential support line available 24 hours a day, seven days a week.
🔹 Employee discount vouchers for days out and restaurants.
🔹 Eye-care vouchers, a cycle-to-work scheme and free flu vaccinations.
🔹 Enhanced sick pay.
🔹 A collaborative and supportive workplace where your contribution can make a meaningful difference.

🔐 Additional Information

Whilst we encourage applications from all nationalities, roles within Assystem UK may be subject to security and export control restrictions due to the nature of the work undertaken.

These restrictions mean that factors including your nationality, any previous nationalities you have held and your place of birth may limit the roles you are eligible to perform for the organisation

• A level of security clearance will be required for this position.
• Flexibility to travel to Assystem offices and customer sites throughout the UK is required.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.