Operating Systems Manager

RESPONSIBILITIES  

• Wave 12 Deployment & Site Intervention 

• Lead execution of the Wave 12 program at designated underperforming, new, and expansion manufacturing sites, following the global deployment methodology and defined readiness and handover gates. 

• Rapidly assess site conditions, identify critical operating-system gaps, and translate findings into a focused 12-week deployment and stabilization plan with clear milestones, ownership, and measurable outcomes. 

• Operate as an embedded Global Manufacturing resource during the intervention, providing direct hands-on implementation, coaching, and governance until the site is ready for structured handover. 

• Escalate barriers, leadership gaps, resource constraints, and systemic risks to Global Manufacturing leadership with clear recovery actions and timing. 

Tier Accountability & Daily Management 

• Deploy and stabilize Tier Accountability from frontline through site leadership levels using global standards, standard agendas, visual boards, and escalation pathways. 

• Establish the daily management cadence required to make safety, quality, delivery, cost, productivity, and other critical performance gaps visible and actionable. 

• Coach leaders to run effective Tier meetings focused on abnormality management, ownership, action closure, and timely escalation. 

• Audit meeting effectiveness and progressively transfer ownership to local leadership as part of the Wave 12 handover. 

5S+1, Visual Management & Workplace Stability 

• Deploy foundational 5S+1 and visual management standards in priority production and support areas, beginning with the highest operational risks and constraints. 

• Establish clear workplace standards, ownership, audit routines, and visual controls that support safe, repeatable, and disciplined execution. 

• Coach site teams to identify abnormalities, eliminate basic waste, and maintain standards through routine leadership follow-up. 

Problem Solving, Escalation & Recovery 

• Implement structured root cause analysis and problem-solving routines for chronic or high-impact operational issues using practical Lean methodologies. 

• Create disciplined escalation pathways with clear problem ownership, due dates, countermeasures, and closure verification. 

• Drive rapid containment and corrective action while ensuring recurring problems are converted into standardized improvements. 

Leader Standard Work & Leadership Discipline 

• Deploy role-based Leader Standard Work for operational and functional leaders, aligned with Tier Accountability, Gemba walks, key performance indicator reviews, and escalation routines. 

• Coach site leaders in the behaviors required to sustain the operating system after handover. 

Standard Work & Basic Lean Deployment 

• Support development and deployment of standard work in critical processes to improve stability, repeatability, and performance. 

• Apply foundational Lean tools such as waste identification, Gemba, visual management, process mapping, flow improvement, Kaizen, and basic setup reduction where required by the site condition. 

Performance Management & KPI Governance 

• Establish or restore key performance indicator governance aligned with global Manufacturing and Vertiv Operating System requirements. 

• Ensure data used in daily and weekly management is accurate, visible, actionable, and connected to site priorities. 

• Provide transparent progress reporting against Wave 12 milestones and operational stabilization targets. 

Site Launch & Expansion Readiness 

• Support new manufacturing launches and major expansions by establishing the basic operating system before and during ramp-up. 

• Partner with Operations, Quality, Supply Chain, Engineering, Safety, and other functions to identify readiness gaps that could affect safe and stable execution. 

Handover, Sustainment & Capability Building 

• Build local capability throughout the intervention through hands-on coaching, practical training, and direct participation in daily operating routines. 

• Validate that critical Wave 12 standards are operating effectively and that local leaders can sustain them without continuous Global Manufacturing support. 

• Support the site toward Vertiv Operating System capability readiness after stabilization, while keeping the immediate Wave 12 focus on basic operational discipline and system stability. 

Cross-Functional Execution 

• Work across Operations, Quality, Supply Chain, Engineering, Environmental Health and Safety, Human Resources, and other functions to remove barriers and establish an integrated operating cadence. 

• Act as a neutral global resource able to challenge local practices and reinforce global standards when site execution is not meeting expectations. 

Global Standardization & Governance 

• Ensure all deployed Vertiv Operating System practices follow approved global standards, templates, and controlled documentation. 

• Provide feedback to the Global Manufacturing and Vertiv Operating System teams on recurring deployment gaps and opportunities to improve Wave 12 methods. 

• Prevent unnecessary local variation and establish a clear baseline that can be sustained and further matured by the site.  

Mobility & Deployment Readiness 

• Maintain a high level of travel flexibility and readiness to deploy to manufacturing sites based on business priority, including extended on-site assignments when required. 

• Work effectively across regions, cultures, and manufacturing environments while maintaining consistent global standards. 

• Adapt quickly to site-specific conditions without compromising the core Vertiv Operating System deployment methodology. 

EDUCATION AND CERTIFICATIONS 

• Bachelor’s degree in Engineering, Operations, Manufacturing, Supply Chain, or a related technical or business field. 

• Minimum 7 years of manufacturing, Lean, continuous improvement, operational excellence, or plant transformation experience; multi-site experience strongly preferred. 

• Demonstrated hands-on experience deploying Lean or manufacturing operating systems in unstable, turnaround, launch, or rapid-growth environments. 

• Lean Six Sigma Black Belt, Lean Leader, or equivalent operational excellence certification preferred.