Private Investigator
About the job
- A high school diploma is required.
- A valid driver's license is required.
- A clean driving record with minimal infractions is required.
- Applicants must currently reside in the greater San Jose, California area.
- Applicants must be flexible to work any day of the week, including weekends and holidays.
- Applicants must be willing to travel, including occasional overnight stays.
- Monitor, pursue, and covertly document individuals using a company-issued customized surveillance vehicle.
- Attend pre- and post-surveillance briefings with the case manager to discuss objectives, surveillance tactics, and case details.
- Prepare detailed reports on daily case observations.
- Upload obtained video evidence to the company database.
- Travel regionally as needed in the company-issued vehicle.
- An associate's or bachelor's degree in Criminal Justice, Criminology, or Law Enforcement is preferred.
About the company
PhotoFax is a surveillance and investigation company. It conducts field surveillance, background and records research, and related investigations for insurance and legal matters. Its clients include insurers, third-party administrators, self-insured organizations, and counsel handling workers compensation or liability claims. The company coordinates case intake, field investigators, desktop research, evidence handling, report preparation, quality review, scheduling, and client communication. Work spans field investigation, surveillance, research, case management, report writing, quality, sales, and operations.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Rochester, New York
Founded
1988
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Simplify's Take
What believers are saying
- PhotoFax posted 2026 hiring in Dallas, Denver, Allentown, and Atlanta, showing demand.
- Car IQ said PhotoFax operates over 130 fraud-investigation vehicles, indicating scale.
- Career pages updated in 2026, suggesting active expansion and steady client work.
What critics are saying
- Trellis shows a 2026 lawsuit, signaling direct legal exposure and distraction.
- Heavy vehicle ownership raises repair, insurance, and fuel costs if case volumes soften.
- If insurers shift to cheaper analytics and remote evidence, PhotoFax's field model erodes.
What makes PhotoFax unique
- Founded in 1988, PhotoFax specializes in nationwide insurance-fraud surveillance.
- PhotoFax equips investigators with custom surveillance vans, unlike most local detective firms.
- Its nationwide footprint supports workers' compensation and injury-claim investigations across many metros.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Paid Vacation