Fine Jewelry Support Associate
$20 - $23/hr
Entry
Frisco, TX, USA
In Person
RetailCheckout & Customer Service
About the job
Requirements
- A high school diploma or equivalent is required.
- Previous retail experience, preferably in a fast-paced environment.
- A basic understanding of retail operations and inventory management is required.
- Proficiency in retail software systems is required.
- The ability to multitask, prioritize workload, and work independently and as part of a team is required.
- Flexibility to work evenings, weekends, and holidays, especially during peak seasons, is required.
Responsibilities
- Welcome customers and direct them to the appropriate Sales Associate for assistance.
- Provide responsive service during busy periods by engaging with customers and addressing their needs and questions.
- Partner with Sales Associates to communicate inventory availability, retrieve merchandise, and support special requests.
- Process sales, returns, and exchanges using the point-of-sale system.
- Assist with online order fulfillment, including picking, packing, and shipping items for customer pickup or delivery.
- Receive deliveries, unload stock, and process merchandise in the back room.
- Replenish merchandise from storage to the sales floor.
- Perform physical inventory counts and audits and investigate discrepancies to maintain accurate inventory records.
- Assist with product displays and maintain merchandise presentation in accordance with visual and brand standards.
- Maintain a safe, clean, and organized store, including showcases, stockrooms, and client areas.
- Assist with opening and closing procedures, including securing and preparing the store for business.
- Operate and maintain store technology and equipment, including point-of-sale systems, printers, and inventory management systems.
- Execute price changes and update store signage as directed by management.
- Maintain adequate supplies, packaging materials, and client hospitality items throughout the store.
- Support loss prevention initiatives by following security procedures and promptly reporting concerns.
- Complete administrative tasks, including organizing paperwork and maintaining operational records.
- Collaborate with store leadership and team members to support customer service and operational goals, and assist with additional business needs during peak selling periods.
Desired Qualifications
- Previous retail experience, preferably in a fast-paced environment.
About the company
LAGOS is a fine jewelry brand. It designs, crafts, markets, and sells jewelry built around precious materials and the brand’s signature Caviar collections. Its products reach consumers through direct retail, ecommerce, and authorized retail relationships. The business connects jewelry design and bench craftsmanship with sourcing, production, quality, merchandising, fulfillment, marketing, public relations, sales, and customer care. Work spans jewelry design, bench work, production, fulfillment, merchandising, ecommerce, marketing, public relations, and sales.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Philadelphia, Pennsylvania
Founded
N/A
Simplify's Take
What believers are saying
- September 10, 2026 Rolfe promotion formalizes a scalable, CEO-led operating model.
- Bloomingdale’s and Nordstrom distribution broaden reach beyond the Philadelphia flagship.
- 2026 assortment expansion and boutique presence strengthen sell-through with affluent shoppers.
What critics are saying
- January 23, 2026 trademark litigation against Coastal Caviar threatens the Caviar moat.
- September 10, 2026 CEO transition concentrates execution risk under Keith Rolfe.
- If Caviar exclusivity erodes, LAGOS loses the brand asset driving premium pricing.
What makes LAGOS unique
- Since 1977, LAGOS built a luxury identity around Steven Lagos’s Caviar design.
- Smart Caviar pairs fine jewelry with Apple Watch utility, unlike traditional jewelers.
- Bloomingdale’s 59th Street boutique showcases a dedicated LAGOS merchandising format.
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Benefits
- Remote Work Options