About Us

Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.

Schedule: Sunday - Wednesday 5:00PM to 3:30AM

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Position Summary

The Supervisor, Operations supports daily operational workflows for the Fanatics Collect platform, including intake, authentication coordination, vault operations, and fulfillment. This role provides frontline supervision to ensure accurate, efficient execution of processes and adherence to service-level agreements.

Key Responsibilities

Supervise daily operations across vaulting, inventory, and fulfillment workflows
Ensure accurate and timely handling of inbound and outbound collectibles
Monitor KPIs (accuracy, turnaround time, throughput) and escalate issues as needed
Assign tasks and provide day-to-day direction to operations staff
Support onboarding and training to ensure adherence to SOPs
Identify and resolve routine operational issues; escalate complex challenges
Coordinate with partners (authentication, logistics, customer experience)
Support inventory audits and reconciliation activities
Ensure compliance with safety, security, and operational standards

Qualifications

3–5 years of experience in operations, warehouse, or logistics environments
Prior experience leading or supporting frontline teams
Familiarity with WMS, ERP, or fulfillment systems
Strong organizational and problem-solving skills
Good to work in fast-paced, process-driven environments
Effective communication and teamwork skills

Working Conditions

Based in a fulfillment or vault facility with occasional evening/weekend support during peak periods. Limited travel may be required.

Career Path

Next Level: Manager, Operations

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Fanatics

Night Shift Supervisor - Vault Operations

About the Job

Requirements

Responsibilities