Assistant Director of Sales - Leisure & Consortia at Conrad Dubai

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

As Assistant Director of Sales - Leisure & Consortia at Conrad Dubai, you will support the Director of Sales in driving strategic sales initiatives, cultivating lasting client partnerships, and maximising revenue across rooms, meetings and events, and food and beverage. Through your expertise in developing the Leisure & Consortia segments, you will help strengthen our market presence and create the foundations for exceptional guest experiences.

You’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values are the driving force behind our success and shape the qualities we look for in every team member. As part of theaward-winning Conrad Dubai team, you’ll bring these values to life through thoughtful service, attention to detail, and memorable experiences that define luxury hospitality.

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here’s what you’ll do during a typical day as an Assistant Director of Sales - Leisure & Consortia at Conrad Dubai:

• Drive Proactive Sales Growth: Develop and execute targeted sales activities, meeting existing and prospective clients off-site to achieve hotel budgets, revenue goals, KPIs, and strategic objectives.
• Strengthen Market Positioning: Position Conrad Dubai as a preferred luxury destination for Leisure & Consortia within the UAE, building a strong presence across key local, regional, and international markets.
• Cultivate Lasting Client Relationships: Conduct regular sales calls, tailored presentations, client entertainment, property tours, site inspections, familiarisation trips, networking events, and business dinners to understand client needs and inspire confidence in our offerings.
• Expand Market Opportunities: Attend key trade shows, sales roadshows, exhibitions, and industry events to strengthen relationships, generate qualified leads, and uncover new business opportunities.
• Develop Leisure & Consortia Segments: Lead the active management and development of assigned markets and accounts, nurturing strategic partnerships and maximising revenue potential across relevant business segments.
• Generate New Business: Research market trends, competitor activity, and emerging opportunities to build a healthy sales pipeline, secure new accounts, and achieve agreed new-business revenue targets.
• Maximise Revenue Performance: Support the Director of Sales and hotel leadership in developing revenue strategies, reviewing market demand, competitive positioning, pricing, and business mix to optimise commercial performance across key distribution channels.
• Support Meetings and Events Business: Identify and secure opportunities for function and event space, particularly where supported by accommodation room requirements, in line with hotel priorities and business needs.
• Maintain Commercial Standards: Review sales proposals and contracts to ensure alignment with Conrad and Hilton standards, commercial objectives, and agreed approval processes.
• Collaborate Across Hilton: Build strong working relationships with Hilton Worldwide Sales and relevant regional and global sales teams to generate qualified leisure enquiries and expand international market reach.
• Maintain Accurate Sales Intelligence: Keep account records, customer databases, account development plans, and sales activity reports accurate, complete, and up to date, ensuring all reporting is submitted within agreed deadlines.
• Lead with Accountability: Attend regular sales meetings and performance reviews, provide strategic updates to the Director of Sales, and lead internal meetings when required, ensuring clear communication and consistent follow-through.
• Deliver Thoughtful, Personalised Service: Anticipate client expectations, demonstrate in-depth knowledge of the hotel’s offerings, and tailor every interaction to reflect Conrad Dubai’s distinctive luxury standards and commitment to exceptional guest experiences.
• Champion Safety and Compliance: Follow hotel policies, health and safety procedures, hygiene standards, and fire safety protocols, contributing to a safe and welcoming environment for guests, clients, and team members.
• Contribute Beyond the Everyday: Undertake additional responsibilities and special projects as assigned, supporting the wider commercial strategy and the continued success of the hotel.