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Ameriprise Financial

Financial planning advice and financial advisors

Process Trainee Financial Advisory Support

Social Media Strategy & ManagementPosted on Nov 4
Full-timeNo salary listed

About the Job

Requirements

  • A graduate degree or MBA is required.
  • Requires 0–2 years of experience in content creation or the digital marketing sector as an associate or analyst.
  • Must be willing to work evening hours from 8:00 pm to 4:30 am (9:30 am to 6:00 pm CST).
  • Requires proven written and oral communication skills and a client-service orientation.

Responsibilities

  • Enable and structure updates across multiple marketing tools used in the process.
  • Maintain Facebook and LinkedIn social media platforms with relevant and timely posts.
  • Update the team website when necessary.
  • Enable drip marketing and prospecting for advisor practices through LinkedIn.
  • Conduct relevant research and development to consistently upscale or upskill service support and the analyst team.
  • Protect client data and confidentiality, and prioritize and perform work according to established processes and procedures.
  • Ensure effective communication and service delivery in accordance with defined SLAs and KRAs.
  • Provide support in content creation and management of social media channels as required.

Desired Qualifications

  • Prior experience in customer-based interaction roles, both written and verbal, is an added advantage.
  • Prior experience in servicing and the digital marketing sector is an added advantage.
  • Experience interacting with financial advisors or business partners is preferred.
  • Basic financial planning knowledge and broad exposure to financial products such as mutual funds, insurance, and retirement services are an added advantage.
  • Experience being part of and enabling startups or new-business setup approaches is considered a positive.

About the Company

Ameriprise Financial

Financial planning advice and financial advisors

Ameriprise Financial provides financial planning and advisory services through its network of financial advisors. Its offerings include retirement planning, investment advice, and strategies to manage risk and cash flow, with emphasis on helping clients improve retirement readiness and make informed financial decisions. The company combines financial planning concepts with investment advisory services through Ameriprise Financial Services, Inc., and leverages a nationwide advisor network, independent planning insights, and FINRA/SIPC-registered compliance. Differences from competitors come from a personalized, advice-driven approach tied to retirement goals and a broad suite of planning resources, not just product sales, supported by educational content and planning tools. The goal is to help clients plan for their dreams today and tomorrow by delivering tailored guidance, planning strategies, and ongoing financial support through trusted financial advisors.

Company size
10,001+
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1894

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